cfinnie Explorer | Level 4

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  • To tell you the truth, I didn't try all the suggestions because I couldn't. I didn't even understand most of them. But all the files I was having trouble with were 1 file type--PowerPoint. So Dropbox tech support suggested I troubleshoot that. I went to Microsoft tech support. They reinstalled a new version and the problem…
    in 39 files stuck syncing for weeks Comment by cfinnie February 2020
  • Mine turned out to be a PowerPoint problem. Microsoft tech support installed a new one for me. If I understood correctly, since the file wouldn't open because of the PowerPoint issue, Dropbox kept trying to download and open it. Once I got the files to open with the new ppt app, the Dropbox problem went away.
    in 39 files stuck syncing for weeks Comment by cfinnie January 2020
  • I'm not yet using Catalina, and my Mac is a couple of years newer, but I just started having this problem too. Since I haven't upgraded my OS, I suspect it's a problem with Dropbox. Unfortunately, I don't know how to do all the stuff @"yotimbo" tried. And I'm currently only having problems with PowerPoint files. So, what I…
    in 39 files stuck syncing for weeks Comment by cfinnie January 2020
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