Comments
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Thank you, Megan, that is kind of you. I’m at [removed per Community Guidelines]
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Hi Megan, I appreciate your assistance with this problem. Upon checking the dates of the unsync'd files, I can see that syncing hasn't occurred since the end of September, 2023. I was on cruise ships for several weeks after that, so internet was sketchy, but I've been home with very good internet coverage for a month now.…
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Walter, that suggestion did not help me. There is no change in the app's performance.
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I hate to tell you this, Nancy, but those 21 files are the same files that were apparently being sync'd when I first raised this issue; I don't understand why it said 32 files at one stage. It still says 21 files. I've added a 13KB Word file and seen no change and the almost recent 13KB file that I created 3 days ago still…
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Megan, here it is.
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Hi Nancy; yes, I was referring to downloading the latest Dropbox app version. I have now tried quitting the Dropbox app, as you have suggested, and relaunching it, but with no change to my files. They still haven't been uploaded to my iPhone or the Dropbox site. This screenshot was taken after that last action.
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Thank you, Mark, but that seems to make no difference, I still see the cloud icon adjacent to the files in the Dropbox folder on my MacBook after that process. The updated file still fails to appear on the Dropbox web page and on my iPhone. Still unsure how to make Dropbox start.
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Yes, I’ve restarted the Mac & I assume that downloading a new Dropbox copy qualifies as restarting it. I’m unsure how to restart it in any other way.
