Comments
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I gave the email address that I could be reached at in the body of the text. I gave the email associated with the account I wanted to cancel in the box where it asked for the email address associated with the account. Clearly, it still doesn't reach a human at that point.
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Ticket number? There was no ticket number. I filled out the form and never heard back. This is the worst customer service experience I’ve ever encountered. It really can’t be called customer service at this point.
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I’ve gone through the steps to get my subscription cancelled for an account where I no longer have access to the associated email address. I asked a question on here, did what the responder suggested, and filled out a web form to cancel my subscription listing both email addresses for the account I wanted to cancel and…
