asiufy Helpful | Level 6

Thanks for the reply. Are there plans to raise or remove this 300K limit altogether? I'm too far off, at 440K files right now. From the looks of it, if I "unsync" 140K of them, I will have to download them all over again once I sync from them back... That's not very appealing right now...

Amy, Question: if I use Selective Sync and deselect a folder, the files are removed from my local storage, correct? Then once I migrate to the new File Provider version, I will have to download everything in that folder again...? And if/when I reach the 300k limit, how soon will I get the "go ahead" to update? Is it…

My current pain point is that you took away full functionality on MacOS *years ago* and haven't restored it yet. For years now, I'm being forced to manually download the files I want to open in the Finder. Before, third-party apps would automatically retrieve them ("make them offline"). Prices have gone up by quite a bit,…

OK, how many years it'll be now since we lost 3rd party access to online-only files? 2, 3, 4? This is beyond ridiculous... On top of the massive price increase, I have not been able to get a straight answer out of Dropbox...

It's been what, 2 or 3 years now? And Dropbox still has not recovered the old functionality. I *still* can't access my files without having to go to the Finder and manually downloading them (in Dropbox lingo, "making them offline"). So, what gives? This is getting beyond silly... Yes, I'm on the very latest beta. And yes,…

But did you already have Dropbox installed on that machine, with content already downloaded?

Nothing happened or changed here... Did you reinstall?

If you're on "Dropbox Business", the private betas apparently don't work, according to Dropbox support. I suggest you give OneDrive a go.

If you can, switch. There's no indication Dropbox will ever fix and restore their service to previous standards.

It is useful to know that OneDrive works, as folks might be inclined to migrate, if Dropbox continues to drop the ball. Anyway, I have contacted Dropbox support, and here's the scoop from the horse's mouth: "Unfortunately I was informed that the Beta experience is not fully available for Business accounts yet. " So, I…

And now the latest builds actually sort of freezes, so if I hover the cursor over the Dropbox icon in the menubar, I get a giant spinning wheel, so I can't access the app's information and settings. Really, really poor job, Dropbox...

And I'm sorry to break it to you, but Dropbox doesn't work and OneDrive does. How do I know? I tried it. I'm not the only one with this issue. Existing users with Dropbox folders are *not* being automatically switched to the new folder structure, for some odd reason. Some folks have reinstalled and Dropbox then…

I'm already working on migrating my stuff to OneDrive, but I thought I'd try Michael B's tip to uninstall/disconnect Dropbox and install the latest. Well, guess what? Didn't work 🙂 When I reinstalled, I was asked for the location of my files, and the only option was ˜/Dropbox. Nothing was put in ˜/Library/CloudStorage. So,…

I believe I do. 99% of my files are music files, and I use a library software to catalog them. Once catalogued, the file is put "online-only", and before, Dropbox would fetch it whenever I asked that particular file to be played. Nice. Problem is, if Dropbox moves the location of the files, I am not sure my library…

OK, so it seems to me that a whole new download of everything is necessary, and that's a big problem for me, as I have 18Tb of data and obviously a not-big-enough drive on my computer... If I'm going to download everything again (and force my apps to rescan all my data again), I might as well switch to OneDrive, which…

You are right, it is an alias. The OneDrive icon has a small, subtle badge that I took it for a little cloud, but it's actually just the usual alias badge. So, how do I get Dropbox to actually move to the ˜/CloudStorage/ location?

Yes, it does work perfectly, and my files are in ~/OneDrive. That said, there *is* a ˜/Library/CloudStorage/OneDrive file (or package) not folder. Nothing from Dropbox in ˜/Library/CloudStorage though...

Thanks for that, Michael. It's quite telling that the most helpful post on this forum on this matter does not come from Dropbox, but one of their (paid) guinea pigs. My folder is obviously still in its original location, in my home folder. If it needs moving, why can't Dropbox do that move? What is going on here? OneDrive…

Are we ever going to see Dropbox automatically download "online-only" content once requested by an app? I don't want to go to the Finder and manually download files every time I need them... It's bad enough that I have to dispose (make them "online-only") manually... I think we deserve a response, given this is an…

Why can't it work like before? I don't think it's unreasonable to expect things to behave like they used to, and like they worked for a good while. I understand the Apple APIs have changed, but this has been in the works since 2019. So again, a little disruption is OK, but a clearer communication would be appreciated,…

Yup. When will offline files be automatically downloaded, just like they used to? Thanks, Alex