Comments
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I think we figured it out!! Thank you so much Hannah, Megan, and Nancy! Honestly I’m a little shocked by all the help that I received — it’s so rare these days. I have a free account and don’t need extra storage right now but I’m upgrading to a paid account anyway because DropBox deserves my business!
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Hi Nancy - yes, I had to relaunch the dropbox to get it back to the system tray - and yes it's there now. I might have fixed it using the link with the overlay info - but I don't want to speak too soon. I'm letting things sync (I think!) so I'll come back after double checking some things. Thanks Nancy!
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I just restarted and it's the same. Also, dropbox disappeard from my tray so had to open manually - is that normal? Screenshot below - no sync icons.
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Apologies - I forgot to also state it says "up to date". And I've tested all formats - desktop, web, phone -- and if I make a change, the change is immediately reflected in each format. So since all seems to be working well, maybe I should just forget about the missing icons (ie checkmarks, sync icons etc)..?
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Hovering over the icon says - 197.4.7571
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Thank you Hannah that’s helpful! Just 2 final things: — the backup does have “Documents” as a folder choice to backup. So if I move my Dropbox under Documents, is that a way to both sync and backup? If no, I understand I still have sync. — I don’t have any Dropbox icons next to my synced files on my computer, why wouldn’t…
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Hopefully I can explain this better. -- I believe my files are syncing correctly -- although I still don't see any dropbox icons next to the folders I'm syncing -- any thoughts as to why? -- As far as backup vs syncing: Maybe Dropbox "backup" feature isn't a true backup, maybe I'm misunderstanding this feature. When I hit…
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Today I uninstalled and re-installed dropbox and I think my desktop app seems better, but when I hit backup I still can't choose my dropbox folder to backup.
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Sorry to have so many issues but here's another thing. When I click backup button, it goes to the folder selection window -- but when I expand those options there is no option for me to choose to backup Dropbox, it's not one of the selections. I'm so confused. Also not even sure the dropbox for desktop ever really…
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It was the same result as my prior test -- it uploads from new laptop and I can immediately see it online and on my phone, so I know it's working. The version history said "desktop" and when I hovered over that it said "annml" which is the name of my laptop. It's so strange. Another oddity is that I don't see any dropbox…
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Hi Hannah - thanks so much for replying! -- Yes same account on browser vs app -- When I look at preferences, I see "This PC" and then to the far right I see "manage backups". If I click on that, I eventually get to a "get started" button -- clicking that brings me to a window where I can "choose files" and I can select…
