andrew_s Helpful | Level 6

Just to say that I have *not* seen this issue for many months, although I have been running much the same configuration as before. 

@"Jane" Thanks. I have reopened the trouble ticket as the response did not really address the issue. @"csharon"'s post and my further comment online might help pin down what is happening.

Thanks @"csharon" The point "it seems to happen when the machines are syncing when the users first log in for the morning" may be significant. I have tried cancelling the Dropbox process on startup and then manually starting the process after about an hour after login. This seems to give far fewer conflicted files -…

JaneA Please see ticket #5937195 Incidentally one does not get on-screen confirmation when a ticket is accepted, the user is just redirected to the general help pages. So I ended up raising three trouble tickets before email confirmations started to arrive!

Jane All my computers are running Dropbox 26.4.24. The primary computer is on Windows 7 Pro and the (two) secondary computers are on Windows 10 Pro. The conflicted file issue occurs when syncing to either of my secondary computers. There is no Network Access Server involved. In each case the Dropbox folder is on the main…

Like others on this thread I have a primary computer and use Dropbox to backup to cloud and to a secondary computer. Yet each time I power up the secondary computer and sync with Dropbox I get a number of "conflicted copies" with the name of the secondary computer. I never work on the Dropbox files on the secondary…