Comments
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Worth mentioning, before I discovered the above, I had tried installing over the top of what was installed and removing and resinstalling - both failed. I think I found the second Dropbox version was installed as I was working through the advanced uninstall so perhaps that would have worked, but my method avoids the need…
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I may have a fix, I had a user report this yesterday on Dropbox for Business Advanced. The report was that the Windows Explorer right-click context menu was missing all Dropbox options. I checked the app version and it was up to date, it appears the update caused the problem. Although Control Panel, Programs only showed…
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I had an email from Dropbox about another of my customer accounts to say they are delaying the upgrade so I wonder if this was a bug they are working on and delaying upgrades to buy time.
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@"Hannah" Just a shame the guide didn't say to be prepared for extended time (>48 hours in our case) without desktop access to the files, working on dropbox.com is far less efficient.
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Update: Of the two systems with this issue, on Saturday I removed the Beta vesion of Dropbox (still not sure how this was installed, must have been pushed by Dropbox as an auto update) from one and installed the latest 185.x version from winget, I left the other system as-is. Both systems were left on and did not sleep…
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I had a report this morning from a client using Dropbox for Business that their computers have stopped syncing with Dropbox and are saying "Updating Dropbox account". Windows 11 Pro systems, Dropbox seems to have updated to a Beta version (186.3.6141). I tried restarting Dropbox, rebooting the system, removing Dropbox and…
