Walter Dropbox Community Moderator

Sorry to hear that @"vickispartypro"! Could you try an advanced reinstall using the offline installer of our latest stable build of the desktop app ( 54.4.90 just got out ) and let me know if you're still getting this message? Please keep me posted. Thanks!

Sorry to hear that @atdpath - have you tried doing this via another browser other than the one you currently use? If you do and this persists, try deleting this folder from your computer first. Let me know how this goes. Thanks!

Glad to hear that @"nolastan"! If you ever need anything else, just let us know! Thanks for using Paper and have a wonderful day ahead.

Have you tried removing files from your local Dropbox Folder (on your computer) @"hugoca"? 

Hey there @"hugoca" - what does your account's plan tab say? Note that if your Dropbox account is over quota then only syncing stops. Nothing will be removed and syncing will resume when you bring your account under quota again. To get your account under quota you can do any of the following: * Upgrade your account – check…

Sorry to hear this @"Recce60"! In order to fix this issue, open the 'Activity Monitor' utility on your computer, normally located under Applications > Utilities, to see if there are any other processes associated with Dropbox that may be preventing Dropbox from being removed from your device. Once you have launched…

Thanks for the update on this Adam ( @"adamkconlon") - I appreciate it. Please keep me in the loop and if you feel like investigating this from our end too, go ahead and submit a ticket with our support team or let me know if you'd like me to reach out to you directly to the email address you use for your Dropbox account.…

You should be able to do this @brentonlang - since you're the admin of the account as you said, you can always use the "sign-in as user" feature to log into this person's account (find the folder in question) and transfer the ownership of the folder to whom you wish. I hope this helps and please let me know how this goes.…

Hey there @"jessicatee" - sorry to hear about this. You can disable it by clicking on the Dropbox icon in your system tray, then the gear icon, then Preferences. You'll then have the option to choose when you'd like to see the Dropbox badge: "Always show", "If others present" and "Never show." To completely disable the…

Yes, that's right @Ewjfrmn - as mentioned, the camera uploads feature will sync any images in their original form. Camera uploads syncs the original image, without applied filters. This may be more noticeable on Portrait mode on iPhone 7+, where a blur filter is added to alter depth perception on portrait pictures. As you…

Hey there @"30292AF-ito" - what does your Events page state? Do you see the changes you mentioned logged there? Note that you can see your account's quota anytime through your account's plan tab to see if you have exceeded the space limit of your account. Keep me posted! 

Hey there @"Ewjfrmn" - sorry to hear that! From what I understand you must be referring to iOS filters, right? Note that starting from iOS 11, users can add filters on top of their images. The original image is preserved and then the modification is placed over it so, when viewed, the image looks different. Camera uploads…

Hey there @"vedentis" - sorry to hear about this. As this is not currently an option, I'm passing your comments along to the team for consideration - thank you for your feedback! I am also moving the post under the "Share an Idea" section so other users can find and upvote it too. If there's anything else I can do, please…

I'm not sure if this helps (as I don't know the exact plan you're on) but have you tried going to your Admin's Console and then on the Activity Tab from the left pane @"MikeAtInSpeed"? More info on how to create an activity report can be found here . Let me know if this helps!

Is this document saved within your Dropbox account or perhaps the file Powerpoint fails to locate @"adamkconlon"? Have you contacted Microsoft as it's their product giving you the error?

Hey there Adam ( @"adamkconlon") - sorry to hear about this! First off, note that if you get these errors outside your Dropbox Folder they could be generated by Powerpoint itself ( in which case you'd need to reach out to them). To help isolate this, could you please try quitting the Dropbox application by using the…

Hey there anonymous - how are you today? I guess you're still getting email notices about this thread and would like to stop them. Have you tried to "Unsubscribe" ( ideally from both of your accounts) from this thread by clicking the button on the top left corner of the thread itself? I am attaching a screenshot to help…

Thanks for keeping me in the loop @"Sdhirst6" - I appreciate it and sorry to hear that. I guess this won't be possible due to its limited storage (I've did a little research and I see that it comes with 2 GB at the moment) and due to the restrictions Amazon has set. If there's anything else I can do from my end to help, do…

Why don't you give our app a go @"Sdhirst6"? To install the app on your Kindle follow these steps: * Tap the gear icon :gear: from the Kindle Fire's main screen (the icon is next to the clock) * Tap "More" * Tap "Device" * Toggle the setting labeled "Allow Installation of Applications" to "On"—this will enable your device…

Hey there @"Sdhirst6" - how are you today? This is normal - you won't be able to find this within our desktop application as it doesn't exist. For more context now, this Kindlebox you mentioned is actually a third party app - you can find more using a simple google search. Hope this clears things up for you. If there's…

Thanks for the update @"Gail_P22" - glad I could help :wink: Have a lovely day ahead and thanks for sharing your tips with the Community! 

Sorry to hear that @"Gail_P22" - tried another browser yet?

Hey there @"snissen" - how are you today? Sorry to be jumping in on this - I just wanted to add my two cents to this - I hope you don't mind. If you weren't able to get a result for the "Changed sync default" option then there's nothing to be shown probably ( you can try another browser to double check this and exlcude…

As you should be seeing, this thread has already an "Accepted Solution" - this is probably why you can't find this anonymous. As the OP hasn't written back to us yet, I'll leave this thread open for a little while longer. If there's anything else I can help with, please let me know. 

Hey there anonymous & anonymous ( even though I guess it's the same person, right?) Are you still having issues with cancelling your subscription? May I help somehow? 

Hey there Hans ( @"HansHansen") - how are you today? Let me start by thanking you for the elaborate feedback - I'll pass your comments to our dev team for consideration. Now, as I understand it, this issue is related to other applications (i.e. TortoiseSVN) on your computer that use the icon overlays and context menu…

Thanks for your diligence @"CB65" - keep us posted! 

Hey there @"Angela7" - how are you today? I understand you're wondering how to copy a small part of text from a file within your Dropbox account using the mobile app. Note that the copy and paste function is handled by your device's operating system, not Dropbox. Have you tried doing this via a web browser on your mobile…

Thanks for keeping me posted @"clango" - glad to hear you managed to resolve your concern! Should you ever come up with any Dropbox question, you know where to find us :sunglasses: Thanks for using Dropbox and have a lovely day!

Thanks for following up on this @pollycat - most appreciated! All's well that ends well, right? In any case, I am glad to hear this was resolved and should you need anything else, just let us know. Thank you for using Dropbox and enjoy your brand new Professional plan!