Roga41 Dropboxer

Hi, Vtech Our Professional Plan is technically just the same with the Essentials Plan. However , if you really want to find out if it is still available on your end, kindly click this link while logged in to your Dropbox account : http://www.dropbox.com/buy/essentials Thanks

Thank you TiffEVD , Since you only have 361MB of files stored, how would you like to consider saving those files on a secure storage place first , and then just delete your account altogether so you can start with a fresh 2GB of space using the same email address. That way, you will no longer be bothered by the…

Hi TiffEVD, I understand how this can be an inconvenience on your end . To avoid or stop this upgrade notification to keep on popping up, you can always bring down whatever your used storage space to below 2GB by deleting files on your account. The upgrade pop up appears from time to time especially when you attempt to…

Hi CYWG, You can use Dropbox Transfer to send files you don’t need to collaborate on. When you send a transfer, the recipient receives a shareable link that they can click to download the files. The recipient doesn’t need a Dropbox account to access or download a transfer. To know more about Dropbox Transfer, you can use…

Hi Tamora672, You don't have to provide or share your login information to be able to let your relatives access your account in case something bad happens to you. So long as you are subscribed to any paid plan, without you sharing your login information, just in case you wonder on how possibly can your relatives be able to…

Hi JoRo2, Under the Professional Plan 3TB, there is a Password-protection feature and an option for you to be able to get notified if the client/recipient has already started viewing and downloading the files until it is completed. You can then change your password in that case to render the link unusable in case the…

Hi Ceders17, If they sent you the files worth 8GB but you only have up to 3.5GB space allowed in your Dropbox account, to be able to resume syncing and be able to have access to the shared files, You can upgrade to any of our paid plans , you can do the month for now to make sure that you have all the files syncing back up…

Hi sargan, Yes, you can share files without forcing to create a Dropbox account via the Dropbox Transfer feature. When you send a transfer, the recipient receives a shareable link that they can click to download the files. The recipient doesn’t need a Dropbox account to access or download a transfer. Please refer to these…

Hi @"Courtney945", You may have likely found a way already in regards to this issue, though I thought this information may be of help somehow: To save files to Dropbox within PDF Expert, you need to connect your Dropbox account to the app and then either sync a folder or manually move files to it. This allows for two-way…

Hi Sahernaji, * Customers on Dropbox Professional, Essentials, Business, Business Plus, Standard, Advanced, and Enterprise can accept files up to 250 GB in size. * Anyone can send a file to you, whether they have a Dropbox account or not. * You can get the Professional plan 3TB for this type of request. * You can click…

Hi jeatonkc, You might want to check this link when you are logged in to your Team account : https://www.dropbox.com/team/admin/security/alert_policies and use Security Alerts to track possible threats or impacting events/transactions in your work/organization.

Hi tungstentalker, Good day to you! You might want to check on this link to see if this could be of any help : How to Edit Video and Audio Files in Dropbox : https://help.dropbox.com/view-edit/edit-video-audio Video: * Your video must be smaller than 1GB. * Your video must be less than ten minutes long. * Your video must…

Hi Dave_Rado, * Solid Green Circle with White Checkmark: * This icon means the file or folder is stored locally on your computer and can be accessed even without an internet connection. It's fully synced and up-to-date. * Green Border Around Circle with Green Checkmark: * This icon typically appears when an online-only…

Hi Dave, Based on the screen capture you sent, it shows that your files are from a third party application , where you opened it from, and then got synced and was made available for offline use. That is why when you right-click the file, you only see the option to " Make-online only " because those files are made available…

Hi Dave, You can check this link for your reference : https://help.dropbox.com/sync/sync-icons Hope this helps

Hi Ed, Can you try this link and see if it works? Just make sure that you are downgraded back to a Basic plan and not currently on a Plus subscription : https://www.dropbox.com/buy/plus?code=ADOBECC3&_tk=bd_adobe_pl_dis Hope this helps . 

Hi radiofreemontclair , just thinking I may be able to help . There was a related content specific to your request , you may want to check this link : https://www.dropboxforum.com/discussions/101001019/deactivate-file-request-upload-notification/657881 . This was the suggested solution : "There is no option to disable that…

If you want to be sure that your default sharing option is set to "Can View " only , you can click this link : https://www.dropbox.com/account/sharing and under " What People Can Do, it should be set to " Can View " . Hope this helps 

Hi PMGSLV, I hope I am not overtaking , but if you sent a link to someone that is for view-only, if they opened the link, they will see " Edit a copy" on the top left corner of the screen, and also they can choose to log in to their Dropbox account if they want to save the files to their Dropbox as copies. They can rename…

Hi Nancy, I think based on what he/she mentioned in his/her last message which states " The second time you gave the link, it is correct. ", that he/she already was able to purchase the Essentials Plan 3TB. It just happened that the first link I sent him/her has the incorrect link because my computer has this auto All Caps…

Hi Damia, I believe you need to chat with our Dropbox Sign Team in regards to your needs. When you click this link, you will be routed to our Dropbox Sign website, and you should be getting a chat invite as you navigate on the plans . https://sign.dropbox.com/products/dropbox-sign/pricing Alternatively, you can also…

Hi CatMasa, Seems like there is something wrong with the way you are typing the link. If you notice your "Essentials" the letter E is spelled out in All Caps , and that is when the error is. If you type all in lowercase letters that should address the issue : https://www.dropbox.com/buy/essentials Hope this helps

Hi @"CatMasa", While logged in to your Dropbox account, kindly click this link to upgrade right up to the Dropbox Essentials Plan : www.dropbox.com/buy/essentials . Hope this helps 

Hi Tomcor, I believe it is no longer available in Dropbox Standard Plans 5TB because we already have an upgraded version of Dropbox Standard which is the Dropbox Business plan, that has the same pricing with Standard Plan but with added features, like the shared space is already 9TB ( 3TB per license) , and includes…

Hi Tomcor, If you click on this link : https://www.dropbox.com/transfer , do you see " Customize Design/Branding" on the top right corner? Like as shown in this screenshot : Thank you. 

Hi gd1235, You can send or share this link to the one creating the file request for you to upload files that goes straight to their Dropbox account and doesn't use your space but theirs: https://help.dropbox.com/share/create-file-request Then if you want to find out how to upload files when you get the file request invite…

Hi Jo5678, May I know if you enabled the Camera Uploads so the photos/videos are automatically copied on the Dropbox cloud? If the answer is yes, by default, your photos will be uploaded to a folder in your Dropbox account named Camera Uploads. You can’t change this; however, you can move your photos to a different folder…

Hi gd1235 If he doesn't have issues with the syncing, it means he still has enough space to cover the shared files, probably because he doesn't have much files stored in his account. So, the need to increase space may only have to do with you since you already have files stored aside from the files shared with you by your…

Hi dpwct, You can select which folders are backed up from your computer or external hard drive during setup. If you would like to keep a back up copy of the files from your external drive, you will be able to see the location of these backup files by clicking on this link while logged in to your Dropbox account :…

Hi lbrechler, Thank you for making use of our Dropbox Mobile camera uploads backup. In regards to this feature you are utilizing, the main task this backup feature does is to create copies of the photos and/or videos you take from your phone on the Dropbox cloud that is saved immediately on a default folder named : Camera…