RobertEHowells

That's correct — can't restore original folder either way. I believe I'm out of luck. Strange, though, that some files survived intact. Let this be a lesson for anyone moving files to another drive: Be careful that your online-only files never leave Dropbox. I guess mine did.

in Some online-only files have 0 bytes and no content on the desktop app and website. Comment by RobertEHowells May 28

Jay, the situation is exactly the same on Finder and on the Dropbox site. Hundreds of files showing zero bytes and no content.

in Some online-only files have 0 bytes and no content on the desktop app and website. Comment by RobertEHowells May 27

Thanks, Nancy. I've gotten some confusing guidance from my support ticket, so I thought I'd try the community. I believe I moved the parent folder to the external drive around March 11. Pretty sure it was out of DB for a short time. Then once the move was complete, I put it back in DB and synced. That's the best I can…

in Some online-only files have 0 bytes and no content on the desktop app and website. Comment by RobertEHowells May 27

RobertEHowells Helpful | Level 5

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