Comments
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@"Quitt" wrote:How do I transfer files larger than 50GB? 50GB is the limit for a File Transfer, and the only way to add files of that size to a shared folder is if you have your own account with enough space to hold all the files you're adding to the folder. In other words, a paid account. There's no other way for you to…
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@"LN108" wrote:I noticed today in my Windows 10 Task Manager that I have multiple instances of dropbox.exe running. That's completely normal.
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@"Steven Cee" wrote:Since when do I have to first approve everyone I choose to give a link to, before they can access it? This makes no sense. The default behavior for creating a link is now the creation of an Edit link, and anyone using an Edit link needs a Dropbox account. *…
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@"jpark134" wrote:Every instruction page tells me to go to my account page, click on settings, then click on billing, in order to update my credit card information. However, there is no "billing" button on my settings page. Go to your Plan page. What plan does it say you're on? If it says you're on the Basic plan that…
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@"bluzeharp" wrote:I can open these audio files on an iPhone X, but need to listen to them at my desktop computer. Have logged into Dropbox on the desktop but can't discover a way to locate any files other than the ones I've generated myself. You were likely sent a shared link to the files. You either need to open the same…
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@"digisolve" wrote:However, Dropbox from time to time changes my overlays in the registry This happens because Dropbox updates the registry whenever a new version is installed. *** UNOFFICIAL *** NOT SUPPORTED *** DO AT YOUR OWN RISK *** Change the permissions on that Registry key so nothing can write to it, and your…
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@"Braxman" wrote:So would it be possible to get help to login to my old account and change the Email address or are you referring to the deletion of my former account? Thanks It's extremely rare that Dropbox will help you sign in to an account when you no longer have access to the email address associated with that…
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@"SparshMittal" wrote:I tried downloading offline installer (64bit) and even that download is too slow (<5KB and failing). I guess, today, there may be some download/bandwidth issue at your end. It's downloading fine for me. Completed in 20 seconds. I doubt the issue you're having is at Dropbox's end. If it were, there…
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@"Jon C.10" wrote:>That's right, it will try to move the content on your internal drive until it has no space and gives you an error. I'd call this into question. One of the things that happens when your Dropbox folder is moved during this update is that all files are marked as Online-only, meaning they don't take up any…
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@"dodisnake" wrote:I just try here to understand what kind of call Valorant make to activate Dropbox in background. That sounds like something that only Valorant Support would be able to explain. Dropbox isn't going to have any insight into what other applications are doing.
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@"Braxman" wrote:my former university email address I registered my account to, is not active and availible anymore and Dropbox for some unknown reason now requires a 6 digit security code to login. Unfortunately, without access to the email address to receive the security code, you won't be able to gain access to the…
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@"anotheruserhere" wrote:Does Dropbox not publish a changelog or is it somewhere I can't find? You can find all of the releases posted in the Desktop Client Builds section of the forums. Sometimes, though rarely these days, they'll include a couple of lines about what has changed in a new build, but Dropbox effectively…
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@"toddj37" wrote:I have a recent charge on my credit card for $119.88. My account indicates I have a basic/free plan. I do not recall signing up for a Drop Box Plus plan that would result in a charge. You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account,…
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@"dragononamac" wrote: Yes I told you my specific issue, did you not capture it? Bit confused by your response She's basically asking if there's anything ELSE you need help with, since your original question was already answered. I’m afraid that it’s not possible to remove this notification completely.
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@"Eventyrridderne" wrote:"Please choose a new email" It says. But it is a new mail I' writing. Is it also saying that the email is already in use? If so, it means there's already a Dropbox account associated with that email address.
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@"Red Gerran" wrote:The "plan" and "manage plan" are completely absent from my options. Have you tried to access the Plan page manually? * https://www.dropbox.com/account/plan
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@"Red Gerran" wrote:I'm trying to cancel my free trial, but I don't have that option. How did you start the trial; on the Dropbox website, or in the Dropbox app on a mobile device?
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@"vikas_" wrote:I recently got charged for upgradation of Dropbox Professional!. Though I had no intention to purchase. You can try contacting Support, though in most cases, subscriptions are non-refundable.
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@"Vortex86" wrote:On my local Disk all the Dropbox Files take 370MB of Space. While Dropbox calculates my used Disk Space as 6.6GB. Check your Backups page.
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@"cmack251" wrote:my hotmail has been discontinued due to in activity and is also the sign in for an old DB account. in order to try and reset pw DB sends a code to my defunct hotmail account, which I'm unable to retrieve.. Without access to the email address there's no way to gain access to the account. If you want to…
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@"Bruce Peck" wrote:How do I stop DropBox from backing up my attached external backup hard drive. * https://help.dropbox.com/organize/how-to-use-dropbox-backup#disable
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@"musiconn" wrote:Does this mean it will no longer be possible to use an external drive on Macs? Correct. Apple now requires cloud storage providers that use their File Provider API to store the folder in the Library/CloudStorage folder. * https://help.dropbox.com/installs/macos-support-for-expected-changes *…
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@"Bob E." wrote:Move Dropbox folder to an SD card Dropbox does not support removable storage. You can't move your Dropbox folder to an SD card.
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@"anguschang007" wrote:The files in the Backup feature are no longer able to create the share link after the data is migrated from my old MacBook to the new MacBook. Sharing files from your backups is no longer an option. That ability was removed.
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@"rickyx1313" wrote: I tried and it won't send me an email to update password When was the last time you signed in to the account? If it's been more than a year then the account likely doesn't exist anymore.
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@"Lk2678" wrote: Is there an email address or phone number? No. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in. *…
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@"rickyx1313" wrote: I think my password might have expired. I have the email working now that I started it with. Is there any way to get the account back? If you have access to the email address linked to your account and your password is expired, you can try to reset the password. Keep in mind that if you haven't…
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@"DougLind" wrote:Sorry, but this is what I see Looks like your window is off the screen. Did you change your default screen scaling?
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@"BillyG" wrote:Even better if I could disable this all together? * https://help.dropbox.com/organize/manage-team-backup
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@"DougLind" wrote:I can no longer pause the file sync process because the choice to do so is no longer available. Click the status of your sync and it should open a menu to pause syncing.