Rich Super User II

@"RP-DB-Admin" wrote:... when I attempt to open PDF documents its says "There was an error opening this document. Access Denied". Are the files synced locally, or are they marked as online-only? Right-click one of the files and select Make available offline, wait for the green check to appear on the file and then try to…

@"Casey4" wrote:At some point in the past, I moved my Desktop folder into Dropbox. ... I would like to move it back where it belongs ... You need to disable the backup feature. * https://help.dropbox.com/organize/how-to-use-dropbox-backup#disable

@"Jakub Mendyka" wrote:Even though I use dropbox basic, dropbox charges my bank account 11.99 euros per month. I also checked that I don't have another account connected to dropbox. What can I do in this situation? Use the credit card charge lookup tool to identify the account you're being billed for. Failing that, visit…

@"EnAr" wrote: Can't backup a folder because it's not in default location What is the exact path of your Documents folder? The default location on a Windows system would be C:\Users\[your username]\Documents. If that's not where the folder is located, you'll need to move it back before Dropbox can back it up (which…

@"jbhelicon" wrote:Looks nothing like my Win 10 version. "..." brings up Options and Properties that don't show a mechanism to selectively sync as far as i can see. What icon are you clicking on? You need to click on the Dropbox icon in your system tray on your taskbar (near the clock).

@"Internazionale" wrote:I'm sorry but it is not like you say because the temporary file are created in dropbox and from dropbox and not in my pc ... Dropbox doesn't (and can't) create files on its own. If there are temporary files being created, then they're from an application on your computer or on the computer of…

@"Juliev22" wrote:I have a paid account through a work email address that no longer exists. It charges my credit card on a monthly basis. I simply want to cancel the account and stop the charges. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for…

@"Imsotiried" wrote: So for the past few months, I’ve been getting charged $12 by Dropbox and I don’t know why. ... I tried sending a ticket twice, but I never got a confirmation email that my ticket has been filed. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll…

@"mccarras" wrote:... was shocked and worried to see that photos from one of the shared folders I belong to are showing up on my iPhone in the Dropbox app! This is intended. The Photos tab in the app and the Photos page on the Dropbox website displays all of the images in your account, including images from any shared…

@"vanessafoster" wrote:My BIGGEST issue is I CANNOT contact this company!! You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session…

@"Fortunate123" wrote:I do not want Dropbox to backup my photos. What do I need to do in my settings to get Dropbox to stop? Turn off the Camera Uploads feature. * https://help.dropbox.com/create-upload/camera-uploads-overview

@"ashishdhage" wrote:So now how do I sync 6+6 folders from both the drives to dropbox without moving anything. You can't. Dropbox will only sync files that are located in the Dropbox folder. You can use the Backup feature to backup other external drives, but you can't sync specific folders outside of the Dropbox folder.

@"XLRotor" wrote:I reckon sometime in 2022 one of the coders at Dropbox realized that colons were a bad idea. The format has been the same since the feature was introduced. Camera Uploads from 2009 Camera Uploads from 2023

@"XLRotor" wrote:Dropbox evidently names and/or renames them when uploading. Dropbox does rename photos and videos when using the Camera Uploads process, but it doesn't use colons. The format used by Camera Uploads is YYYY-MM-DD hh.mm.ss.jpg. If your files have colons in the name, something else is causing it.

@"bigbartabs" wrote:How do I get the same DropBox folders into the File Explorer on my 3rd laptop... as they are on my other 2 laptops? Just install the Dropbox application and sign in with the same account you're using on the other two computers. A Dropbox folder will be created and your files will start to sync.

@"taskman" wrote: Dropbox says I am using almost 2GB of space in shared files. I don't know where they are or what they are. How do I find them and delete them? If you just delete the files you'll delete them for all the members of the share as well. Instead, you want to remove the share from your account. You can see all…

@"mbk34" wrote:It didn't ask if I had an existing drive and folder (E://dropbox) but immediately installed itself onto my C: drive. That option is available during install, usually under Advance Options just after you sign in. Surely it should know where it was installed previously? How? You're reinstalling or relinking.…

@"pannonica" wrote:Can every member within my project, that has received the File Request Link, access and download all the files and subfolders contained in the File Request link that other members (or myself) uploaded to the File Request folder? No. Sorry, I missed that requirement in your original post. You could create…

@"pannonica" wrote:I'm currently using dropbox Professional and I'd like to provide a folder for external creatives that send me their work. * https://help.dropbox.com/share/create-file-request

@"johnni88" wrote:I was using the dropbox app when i did a mass delete of thousands of photos. If you delete any file within the Dropbox, you're deleting it from your account online. maybe i could take a photo, let it upload to dropbox photos, save that photo on dropbox ... If you're thinking of that as two different…

@"johnni88" wrote:my camera roll backs up to dropbox photos. That's an upload only. Deleting a file there won't delete it from Dropbox. Likewise, deleting a file in Dropbox won't delete it from your Camera Roll. I am wondering if the photos i deleted from my dropbox photos removed them from my Dropbox account folders?…

@"ulfthai" wrote:Why do they say that I have a g-mail account? But not with my files. You (or someone) must have created it. Dropbox can't just change the email on your account.

@"yaron72" wrote:i encounter a problem with my Dropbox, its shows that it's 84% full although i deleted all my Dropbox context by the WEB interface. Have you checked your Backups page?

@"johnni88" wrote:If I delete an image off my IoS phone, does that delete it from my dropbox account as well? No. Deleting a file off the camera roll on your phone won't delete the file in Dropbox. Only if you delete the file from the Dropbox app will it also be deleted from your account online. ... dropbox customer…

@"moatazsalama" wrote: My laptop was broken and I want to get my files from it , I was on Dropbox basic plan and the capacity was full can I retrieve the missed files due to full storage from my laptop if I upgrade my box to premium? If your account was full then syncing would have stopped, which means Dropbox wouldn't…

@"ulfthai" wrote:When I first created my Dropbox account long ago I used my hotmail address. When I now try to log in Dropbox says that my e-mail is xxxx@gmail. com and my files are gone. What to do? You likely have (had?) two accounts; one with your Hotmail address and the other with Gmail. When was the last time you…

@"1696031" wrote:no matter what I try dropbox keeps saying there is no internet. Something on your computer or network is blocking Dropbox. Temporarily disable any antivirus or firewall you have enabled and try again.

@"ambern1023" wrote:we have a lot of outlook emails saved in the drop box (business plan) but they are all saved as .msg is there a way to automatically convert them into a pdf with the attachments included? No, Dropbox doesn't have such a function.

@"Melonklyftan" wrote:I have a file that is bigger than what my local drive have memory left for. I would like to make that file available offline, but have it downloading to an external drive, instead of my local disc. That's not possible. You can move your entire Dropbox folder to the external drive (which is NOT…

@"Wilbert " wrote: I want to quit my account earlier installed with an emailadres Thatcher I connot reach because I dint have Thatcher device anymore. How to quit the storage and the account? If you're not able to sign in to cancel your account and the email address is no longer active, then you won't be able to sign in to…