Comments
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@"mm-nyc" wrote:however, when i goto the office, grab a laptop and login to dropbox.com, i dont see all the files in the subfolder? ? Are you signing in to the same account both in the app at home, and in the browser at work? Make sure you're using the same email address when signing in. Also, make sure the Dropbox app is…
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@"adkinsclermont" wrote:My email was hacked and they got ahold of my dropbox and deleted the account. ... Is there a way to recover my account? You can try contacting Support but, typically, once an account has been deleted, it cannot be recovered. Visit the Support page while you're NOT signed in to a Dropbox account,…
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@"Charles L.10" wrote: But that works with only one file. If I select multiple songs I don't see that option. That's correct. You have to do them one at a time.
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@"sez333" wrote:That didn't work for some reason That usually indicates a problem with the link. Either the link was removed or the file was deleted. You'll need to ask the owner for a new link.
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@"Songwriterdude" wrote: However this month I was charged on May 1st 2 charges. One was for a debit card purchase of $11.99 and another for a so-called service assessment fee for 36 cent, 36 cents, REALLY? You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox…
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@"sez333" wrote:Link in e-mail from trusted sender to “view document” in DB results in error when clicked. What's the error? Can you provide a screenshot, being sure to mask any private information?
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@"Avior" wrote:Once again, I uploaded 551GB, 100GB were downloaded the link got banned. While they're investigating, keep this in mind ... The bandwidth you're referring to is not the same as the bandwidth limit that are tracked on Dropbox. You've mentioned your uploads to the service, which do not count towards this…
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@"Suketu" wrote:Dropbox had sent me emails that the account could not be renewed and I left it as that. Now its actually renewed. Could you please contact me ... You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an…
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@"SuperetteStudio" wrote:I have the sync settings to "Available Offline" for all my files; however yes it seems that all my files are acting as online only. If that was a setting you changed in the Preferences of the Dropbox app (when that setting was still available) then note that that setting doesn't apply to existing…
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@"Homer" wrote:Is it only the user account I used to sign into Dropbox Backup? Whichever user account you were signed in to when you activated the backup feature would be the one being backed up.
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@"Kristy Crooks" wrote: No I can't, it was an old work email address, and they changed it a little ... The IT department may be able to recreate it still. It all depends on if the old email domain still exists and has a proper MX record pointing to the company mail server. It's pretty easy stuff. It might be worth a call…
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@"SuperetteStudio" wrote:When I am in Finder, I can't see a preview image of any of my files - I have to double click and open my files in order to see them. Only after I open them in Preview or Photoshop can I then see a preview of the file in Finder. Are you sure the file has been marked as Available Offline? I ask…
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@"LuisaAyres" wrote:How do I configure Excel to automatically save to DropBox That's a function of Excel; not Dropbox. Just change the AutoRecover file location in Excel to point to your local Dropbox folder.
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@"Digital Dogs Casting" wrote:In other words, would like to create a folder where clients can upload video responses that only I can see. Is this possible in Dropbox? Yes, using a File Request. * https://help.dropbox.com/share/create-file-request
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@"khkannisto" wrote:Do I have that correct? Yes.
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@"khkannisto" wrote:Some years back it was impossible for a client to download anything over 2GB without signing up for Dropbox. No, that's not true. If you invited someone to a shared folder they would be required to have a Dropbox account. If they had a free account, their storage space would be 2GB to start. That means…
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@"kslerner" wrote:The link was created by saving a PDF email file with embedded secondary files from GMAIL. So, you received an email in Gmail that had attachments linked within, and you saved that as a PDF file? Is that correct? If so, then I'd guess that the embedded files would only work for you because they're links to…
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@"khkannisto" wrote:What is the optimum ZIP file size is so that a client who does not have a Dropbox subscription can download them? If you're using a shared link, the limit has nothing to do with the recipient and whether or not they have an account, but with the bandwidth limitations on your own account. *…
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@"Sean Grattan" wrote:Does the Professional count as a business plan? Or perhaps it is only the Standard, Advanced and Enterprise that are "business"? Standard, Advanced and Enterprise. Professional accounts, while marketed as "business" because they contain some of the features found in the actual Business accounts, are…
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@"Sean Grattan" wrote:Can you please specify what term I am potentially violating? I use my boss' account for work related tasks only ... Personal accounts are personal, intended for one individual. You shouldn't be signing in to your boss' account. It's against the Terms to share accounts. If you're signing in to your…
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@"Cathy Mendelsohn" wrote:... one of the options is "repair". That worked. FOR ALL DROPBOX PEOPLE, THIS MEANS THERE IS SOMETHING WRONG WITH THE FILES!! Assuming this is attempting to repair the files, then all that likely did was trigger a download of the files from Dropbox. In order for your OS to repair a file, it needs…
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@"Duy Phung" wrote:I'm pretty sure that I tried to hover the dropbox icon on the menu bar. It works for upload process however it doesnt work for download process. The same popup will show download speed as well.
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@"Duy Phung" wrote:Please tell me how to view download speed. I tried to hover on the dropbox icon but it was not shown the download speed. Make sure you're hovering your cursor over the Dropbox icon in your system tray (if you're on Windows) or the menu bar (if you're on a Mac). If you're hovering over an icon on your…
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@"Vicelord" wrote: Dropbox has been taking money from me for sometime now with unauthorized transactions. You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an…
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@"trezaveliimgmt" wrote:i purchased 3 mp4 files and i am trying to download them to my desktop. it only lets me watch the videos in the drop box app and i dont see a option to download. is this a bug or a feature? It depends on how they were shared with you. If the files were shared using a Shared Link, it's possible to…
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@"cuki" wrote:I have same problem can you help me pls If you're trying to sign in to your Dropbox account and it's sending a one-time security code to an email address that you no longer have, it won't be possible to gain access to the account without access to the email associated with it. Your best option is to contact…
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@"kslerner" wrote: ... I can see the link to the file and open it. How did you create the link? If the recipient can open the PDF, what happens if he copies the link and manually enters it in his browser, instead of trying to click the link in the PDF file?
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@"cjbarnhart" wrote:If you mean logging out of Dropbox and then logging in again. Yes, I have done this, and the problem still persists. Is the file stored locally (Available offline) or is it Online-only? Right-click the file and select Make available offline, then try to open it in Quicken.
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@"kslerner" wrote:Embedded files in the pdf should be able to be downloaded onto a computer and opened. However, trying to open the embedded document in the pdf results in the Error 404 message. A 404 error means File Not Found. It sounds like instead of the PDF having a file embedded within it, the PDF just has a link to…
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@"cevenhuis" wrote:Yes That is correct. Desktop App. And they signed up with the exact same email address that you sent the invitations to? Also, were you the first one to invite them, or could someone else have sent them an invitation previously?
