Rich Super User II

@"amitdonio" wrote:if i will use a share folder on dropbox1 and then move the data to different location on dropbox2, and then delete dropbox1, does the data is still on the cloud of dropbox2 and wont be lost right? Correct. As long as you move the files into the shared folder on Dropbox1, Dropbox2 will still have access…

@"madabdalla" wrote: I'm trying to download dropbox application of a new purchased Microsoft surface Pro X but unfortunaly it is not working ... The Dropbox desktop application (the one that syncs) doesn't work on ARM-based processors, which is what the Surface Pro X has. The only option you'll have is to use the Dropbox…

@"JeyGhis" wrote:I'm just requesting to validate the one I set and I don't anymore have access to that one. I even forgot the password and there is no way to recover the account as all the available options suggested are not affordable. Just to be clear, you've forgotten the password to your Dropbox account and no longer…

@"confused_" wrote:... is Dropbox part of Icloud? No. iCloud is an Apple product, and a competitor to Dropbox.

@"hawcon" wrote: I ... notice that one of the folders isn’t showing on my computer explorer. Make sure the folder name doesn't use any characters that would be considered illegal on a Windows system. If the name contains such characters, Dropbox won't be able to sync it to your computer. *…

@"confused_" wrote:I regularly receive an icloud (dropbox) message stating my files will be deleted, is that a message from dropbox? Can you provide the full context of the message? Make sure you mask any private information. Dropbox doesn't delete your files, so it's unlikely to be a message from Dropbox.

@"wannahanna" wrote:I deleted from folder: deleted files Unfortunately, if you've deleted the files from the Deleted Files section, then the files cannot be recovered. They've been deleted permanently.

@"CR05" wrote:Receipt X6qt48c73wp6. I'm sure this enough info to trace No one here has access to your account like that. Only Support is able to assist in these matters. If you haven't already done so, follow the steps I replied with earlier to open a ticket, then reply back here with that ticket number.

@"Bill1864" wrote:Why, oh why is there only 2GB and then 2TB option? I would think that 100GB would be next. The 2TB used to be 100GB. It was increased to 1TB without increasing the price, and then later increased it again to 2TB. Dropbox has trialed smaller plans in the past and they weren't successful.

@"OneDollarEarned" wrote:... my email domain retired ... As a result, I can't log into my Dropbox account. ... How can I resolve this issue? Ultimately, you can't. If you've forgotten your password or it has expired, or you're being sent a one-time security code to an email address you can no longer access, it's not…

@"boxnewyork" wrote:I have the same problem. I cleared the cache and it did not open. Have you tried another browser? Also, you could test it with all browser extensions disabled as there could be something blocking it.

@"cwdav" wrote:I wanted to work on them again and tried opening them the cloud icon turned into a cardboard box icon. Now I'm getting this error ... The cardboard box icon isn't from Dropbox. It's from OneDrive. Do you have OneDrive and Dropbox syncing the same set of files? If so, this will cause nothing but problems.

@"CR05" wrote: ... what is the right number to contact them? There is no phone number. You need to open a ticket. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make…

@"DracoNocturne" wrote:I'm looking at the same folder and it seems I only have photos in there that have been uploaded until about a year ago. I saw somewhere else here in the community that some files may be auto deleted after a year due to inactivity. Can someone define "inactivity" for me. Dropbox doesn't delete your…

@"jimcpell" wrote:I am using a folder that has been shared with me, online, I don't have dropbox installed on my pc, and I don't receive notifications of file movements in that folder, what should I do There are no notifications like that. You can opt-in to a weekly digest of activity in your shared folders, but that's it.…

@"Jen Jens" wrote:But I don't have access to their new, personal, email account. Then you won't be able to replace the admin yourself. Only they will be able to do it. Have you tried contacting them? Failing that, I would immediately make an offline backup of all the data in the account because there's nothing stopping…

@"Geoff S.10" wrote:It says he did not yet install Dropbox, but this is my son's account and he uses my computer, so there will not be a separate install. For a referral to be eligible, Dropbox must be installed on a unique computer (one that hasn't had Dropbox installed previously, and mobile devices do not count). Having…

@"Peter1001" wrote:I wasnt prepared for this and dont really like the idea. ... Dropbox really doesnt seem a good alternative for my usage. @"Mark" is correct here; it's not the service you're using, it's that you don't have an application on your device that can open the files. Outlook uses a proprietary message format…

@"TaxiKB42" wrote:I thought that might be the case but I wanted to see if I could add a new structure. The only way to do that on a single account would be to utilize Selective Sync. You would either select the specific folders that you want to sync to each device, or you could first create a separate folder for each…

@"Ufodynasty" wrote:My understanding is that the change thus far only applies to some accounts ... That's typical for Dropbox. When a feature is added or a function changed, they often roll it out slowly over time. They rarely push a change out to everyone all at once.

@"ericverploeg" wrote:My problem is that I no longer have access to the email address associated with that account, so I am unable to log in to cancel that account. You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see…

@"Paul Hudson " wrote: I have been paying for Dropbox plus but I still have Dropbox basic how can I upgrade You likely have two accounts. Use the credit card charge lookup tool to identify the account you're paying for.

@"afrb2" wrote:I'm out of storage in basic and tried following the instructions to leave a shared folder. I believe you're following the wrong instructions. It sounds like you're following the instructions to remove a member from a folder you own, rather than the instructions for removing a shared folder from your own…

@"i2rsantos" wrote:In the past, I have been able to assign a My Documents sub-folder as "Make On-line Only" See Images. But that option doesn't seem available anymore. Can U confirm? That option is only available for files and folders located within your Dropbox folder. It would appear that the file you're right-clicking…

@"MichaelBann" wrote:What has changed? * https://help.dropbox.com/create-upload/package-files

@"harryisthename" wrote:... or someone at Dropbox is accessing them through the Dropbox service Dropbox doesn't access your files through the normal operation of the service, and they certainly can't access the files on your computer. They may be able to access the files in your account while providing support (i.e. you've…

@"Adminable" wrote:It seems that every team member would need to have an upgraded account to be able to use Dropbox as a shared folder for work. Is that correct? Correct. You're not uploading to a folder in their account. You have your own copy of the folder in your account, and that copy syncs with theirs. You need to…

@"jamdalla" wrote:I would like to configure Dropbox to instead treat this automated deletion the same as if I used the "Make online-only" option on desktop ... Is this possible? No, that's not possible. Dropbox doesn't have an option to change the behavior of deleted files, and there's no way to programmatically set files…

@"B-bath" wrote:When will Boxcryptor be integrated into Dropbox? The clock is ticking for Boxcryptor subscribers whose accounts are closing. Refer to @"apfund"'s reply, just above yours.

@"Justme53" wrote:A few months ago I installed my Dropbox. Ever since it's downloading stuff into it. But when I open it up, it's always empty. It says, that it is completely full and I have to buy myself more storage. You likely activated the backup feature. Check your Backups page.