Rich Super User II

@"bill25" wrote:My old computer crashed. I bought a new one. I need to recover my backup files from Dropbox. All you need to is install the Dropbox client on your new computer and it will sync all of the files that are in your account. You can also sign in to the Dropbox website to view and download the files in your…

@"Hannah" wrote:can you change your plan to Dropbox Family through this page? I tested that as well and clicking the "Get Dropbox Family" link just takes you to the following page with the message "You're already on Dropbox Essentials" message at the top of the page.

@"DHoesly" wrote:So let's say that MS Word is the problem for that particular file. But why would the other two dozen links in the same file work just fine? You might want to check out this topic about a similar issue. If it doesn't resolve the problem for you, I'd suggest asking for help on the Microsoft forums.

@"ABL_2400" wrote:Should we back up our Dropbox first? As long as they convert your account and not just remove you from the team, your data should be safe. That said, it's never a bad idea to make a backup, regardless of the circumstances.

@"ABL_2400" Make sure the team admin converts your account following the link that Hannah provided. If they just remove you from the team without converting, your account would be deleted.

@"Dark Vader" wrote: I do not see the option when I click on the upgrade plan inside Dropbox web portal. How did you originally subscribe to Dropbox? Was it through the Dropbox website or through a mobile device (Apple App or Google Play stores)?

@"Jay" wrote:If the sender of the email is from docsend.com, then it is an official domain. @"Balloonman" But that doesn't necessarily mean that the document isn't a scam. Do you know the person that sent it to you? Were you expecting to receive the document or did it arrive without prior knowledge? It wouldn't be the…

@"mikolajf" wrote: I’d like to download youtube files to dropbox and later se the them offline. Is this possible? Dropbox doesn't have a feature to download videos from Youtube. You'd have to find another service to do that part, but you could store the videos in Dropbox after you've downloaded them. Keep in mind that…

@"flyingpoint" wrote:Is there a simple way of having dropbox watch a specific folder on my NAS ... Dropbox has no such feature. It can only sync the files located in the local Dropbox folder. You'd need to find another solution to copy files from your NAS to the Dropbox folder on your computer. If you're on Windows, take a…

@"Environmental Learning Center" wrote:Here is a screenshot of the error message. So this is when Word is trying to open a link that you have embedded within a document. The link is fine as you said you're able to open it in a browser, so this would indicate that the problem doesn't lie with Dropbox, but with something in…

@"hatchmar" wrote:I don't want to waste hours trying to find how they inflated my storage usage but i suspect a few MB was somehow tagged onto my existing photos and I don't know how to prove it. They didn't inflate your storage. Dropbox doesn't do that. If you're using an extra 500MB of space that you weren't using…

@"dilonpanda" wrote:the video format is mp4. does that not ok? MP4 is just a container, not a video format, and the video within it can be one of many different formats. A codec is what's needed to be able to play a video of a given type. Do some research on the difference between a video container, video format and a…

@"dilonpanda" wrote:I just need to show a video which stored in dropbox in my webpage built with html You're likely doing it correctly but you're using a video format that the browser doesn't understand. Do some research on the Motion JPEG video format and how to display them in a browser, or convert the video to a format…

@"dilonpanda" wrote:So how do I show a video stored in dropbox in my website which I build with html? This isn't a Dropbox issue. The two videos you linked use different codecs. The first uses H264 which most browsers support natively. The second is a Motion JPG file. Basically, the browser doesn't know how to play the…

@"webatbcp_on_db" wrote:I have a situation where I want to share information with the head of three different teams. However, I do not want these three individuals to see ANYTHING about the others ... As sharing is meant as a means of collaboration, any member of a shared folder will be able to see any other member.…

@"cephalonya" wrote:Otherwise everyone opening my computer can access and modify/delete important files. Secure your computer user account, not the individual files in your account. If a person can't sign in as you (and they're not an admin of the computer) then they can't access your files. If multiple people need to use…

@"Dropp" wrote: Is the .net the part that is a UK registrant? The registrant is listed as an organization called Identity Protection Service. That's likely not the real name of any particular company and is instead just the name used for a domain privacy service, and in this case, one that's registered in the UK. That…

@"doctormelodious" wrote:A friend tried to share a folder with me, but when he entered the email address I use with my DropBox account, the screen said "No matches." Has he tried to just click tap the Share button after entering your email? I may be wrong but I thought that message just meant it couldn't find the email…

@"Environmental Learning Center" wrote:When I click on the shared link I am getting the error: "Unable to open (link) Cannot download the information you requested." I can open it when I paste it into a new browser ... Is this an error from Dropbox or from your browser? Can you provide a screenshot of the exact message…

@"Mark" wrote: Also, given that its registered by an individual in the UK and not Dropbox its almost certainly not legit. @"Dropp" This ^ The actual registrant used a third-party service as the registrant to hide their identity. Domains registered by Dropbox have their information listed publicly.

@"Suzanne W.4" wrote:I looked in my Dropbox folder on my Mac and there are quite a few that have the little cloud with a down arrow. I haven't requested these be downloaded to my Mac. The cloud with a down arrow indicates a file that is already marked as online-only. * https://help.dropbox.com/sync/macos-sync-icons

@"HonestGhost" wrote:But I'm a visitor to this folder - I didn't set it up - I am not the Admin on it - so why do I need to pay almost £100 for the access? You've been invited to join a shared folder. When you join the folder it will exist in your account and anything in your account takes up space. *…

@"lelpep" wrote:I did that, no reply! How, and when? Did you receive a ticket number when you contacted them? If so, reply with it here. Also, Dropbox Support does not work weekends so you'll need to wait until business hours for them to respond.

@"dumbquestion" wrote: I believe it is just simply a folder on our computer for a check writing program. Is the folder located inside your Dropbox folder? Typically you would get only the Send a Copy option when you're clicking on a file or folder that's not located within the Dropbox folder. In order to share files using…

@"SDM_01" wrote:... is there a way to upload the phone's photo albums/folders in dropbox while keeping the possibility to delete the photos from the phone and still have them in the cloud? You'd have to continue uploading them manually. If you switch to the automatic Camera Uploads feature, it won't recognize your albums…

@"Abdelrhman Abdelhad" wrote:i wait for 48 hour with no action 24 hours is for the first bandwidth overage. Each subsequent ban for an overage lasts longer. Your links may have also been banned for another reason. * https://help.dropbox.com/share/banned-links

@"Dropp" wrote: Anyone know if this is a legitimate email address used by Dropbox? That domain is not one of the official Dropbox domains. * https://help.dropbox.com/security/official-domains

@"Roland Ulber" wrote:Does anybody know if Dropbox intends to add support for ReFS? That information wouldn't be available until Dropbox officially announced it. You can find a list of the currently supported files systems on the System Requirements page.

@"DCM-MvTN" wrote:... I am going to have to get out of Dropbox to see what happens if a person without Dropbox clicks on the link. No need to get out of Dropbox. Just test the link in an Incognito/private browsing window, or a different browser where you're not signed into Dropbox. ... which is what I was doing to try to…

@"hg56lu" wrote: How are they able to sign in to my account? I use my own personal email and password, and recovery is sent to my email. It's a function of Business team accounts. The team admin doesn't need your credentials. They can simply select "Sign in as user" within their admin console. Remember, when you merge into…