Rich Super User II

@"Nancy" wrote:If yes, then you can follow these steps to use our Dropbox Backup feature. If the intent is to just sync the Documents folder then it's probably better to just use the option built in to Windows to move the folder into the Dropbox folder. It accomplishes the same thing as the "Backup" option and if they…

@"pfgoergen" wrote:When I make a change to my c:\Users\xxxxx\Documents folder, those changes are not reflected in the Dropbox/Documents folder. That's not how Dropbox works. The intent is that you MOVE your files into the local Dropbox folder on your computer and work on them there. Dropbox will only sync the files located…

@"Donald Newman" wrote: Am I correct that were I to add my Documents folder to Dropbox and not have it in Backup that I would then no longer be able to see files I place in the Documents folder in Dropbox in my Documents folder on my computer? If available to you, use the feature in your operating system to move the…

@"doubtthatfr" wrote:But since when can I not upload something because of that? Isnt that the point? Because Dropbox doesn't just upload your file as is. The file is first split into 4MB chunks, then each chunk is encrypted and hashed before being indexed and uploaded to Dropbox server. If Dropbox doesn't have enough space…

@"ask1234" wrote:I have a subscription for a dropbox account that is associated with an old work email that I no longer have access to. ... How can I cancel this subscription? You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and…

@"kingseal" wrote:How do i figure out what happened ... * https://www.dropbox.com/events ... and how do I restore the files? * https://help.dropbox.com/delete-restore/recover-deleted-files-folders

@"gordon451" wrote:...listed as the owner for the Program Data > Dropbox > Update > Log folder chain. However, i am NOT the owner of any of the current log files. Change the owner of one of the folders above the logs to yourself (effectively not changing it at all) and set the option to replace the owner on all objects…

The new update to the Backup feature is much closer to how an actual backup should work. You shouldn't be accessing backed up files unless you intend to restore them. Backups should be left alone. It sounds like what most of you need is just a basic file sync, so those files are accessible on all of your devices. That's…

@"pbum" wrote:Is the dropbox folder on my laptop LOCAL or REMOTE? It's a local folder and anything you put in it takes up space on your local drive. Files and folders within it can also be set as Online-only, in which case the file is stored on Dropbox.com only and a marker file is left in its place. This allows you to…

@"birykvlad" wrote:Again the link Offline Installer (64 bit) downloads a web installer 1 MB in size Are you sure you clicked the correct link? It's downloading the correct file for me.

@"Ben H.37" wrote:Somewhere I found a bar chart which says I have about 99.999% is taken up by backups. I tried to find out how to delete these backups but I can't find anything. Check your Backups page.

@"richmond102" wrote: Its a super important file. Would there be any way to pay an extra fee and have someone at Dropbox make a 90 day version history available to me? Only for this one file That's not possible. Once you're beyond the recovery period for your account, it's not possible to recover a file.

@"timmylee" wrote:Apparently, it says "here's a link to a dropbox folder where you can upload pictures from your collection for our national office". That would have been the message entered by your client, and not a message from Dropbox.

@"timmylee" wrote:I don't know why it would add it to an account of mine. It was added to your account because that's how it was shared with you. It doesn't sound like you were sent a simple link to upload files (that would be called a File Request). Instead it sounds like you were invited to join a shared folder, which…

@"Shawnene" wrote:I have access to the same account because he can see what I upload and my changes. That doesn't mean you have access to his account. It just means that he shared a folder with you and you have access just to that folder. You don't benefit from any other account features that he has, and anything you do…

@"AITANEET" wrote:I HAVE A FILE from 2016 - when i try to access it the link is not working anymore - how i can retrieve this file and video to my current email. You'll need to contact the person that sent it to you and ask for a new link. The original link was either removed or the file deleted by the owner. Only they can…

The old backup feature wasn't really a backup. All it did was move your key folders (Desktop, Documents, Downloads) into the Dropbox folder so they could sync. There was no true backup. It was just another folder syncing like any other. The new backup doesn't work that way and is closer to a real backup system. It's easy…

@"NiciM" wrote:The DropBox Cache folder is giving me issues. It simply will not go away, no matter how many times it is deleted. ... How do permanently delete it You can't permanently delete it. It's required for Dropbox to function properly. Exactly what is the issue you're having while syncing, and why do you believe the…

@"YGW" wrote:and these folder 1 and 2 wouldn't show up on my desktop, only showing YGW folder. What are the names of folders 1 and 2? Do they use any characters that would be incompatible with your OS? If so, they won't sync until they're renamed. * https://help.dropbox.com/organize/file-names

@"99msu" wrote:I just do not understand what you mean by "and just update the saving paths in applications to reflect this". Basically, move the file to Dropbox and open it from there directly instead of your local folder. If you have any applications that look back to the local folder to find your file, update them to…

@"Vivi70" wrote:I had a free Dropbox account and I tried to access it again but all the files I had has disappeared. When was the last time that you accessed the account? If the account was idle for more than a year then it would have been deleted due to inactivity and you're now signed in to a new, empty account. If your…

@"tmccoy09" wrote:...I still had the file open in adobe, so I very quickly made the edit and used the shortcut to save the file. ... "dropbox says your file was deleted" The problem you're having is that Dropbox will delete the link to a file if the file is deleted. From your perspective the file isn't being deleted, but…

@"Alexandra14" wrote:Can I see shared documents in my drop box without the need to log in and enter password? You can create a view-only Shared Link to the file and people will be able to view or download the file without a Dropbox account. * https://help.dropbox.com/share/create-and-share-link

@"NoirinS" wrote:I looked at the links as you suggested and the emailed link had added the letters amp; just before the end ... Just for some additional insight, what you're seeing with & being added to your link is actually the link being encoded, likely by your email client, to remove certain characters. In this case,…

@"Nepsa" wrote:I have the same issue, and I'm worried about losing my files. Once you had the basic account were you able to upgrade in order to access everything? You won't lose any files as long as the team admin converts your account back to an individual account. Once done, you'll be back to an individual Basic account…

@"cpizzulli" wrote:So what do I do if I don't have any additional 'team members'? Am I not elligible? You can still subscribe to a Business team account as an individual, but you'll have to buy three licenses.

@"Deepthght" wrote: Dropbox must have some for this scenario, even if it is a process that is currently undefined. As Mark stated, if you had multi-factor authentication enabled, then there's no way to access the account without access to the original authentication device or the backup codes. You can try contacting…

@"cpizzulli" wrote:I need a 'Team' account? What if I am a solo business? I can't use the 'Essentials for Business'? The Essentials plan, which is an individual plan, doesn't include the option to enable HIPAA compliance. Only the team accounts have this option, and team accounts require a minimum of three licenses.

@"Bradley222" wrote: I want to be able to access files that are the desktop of computer one and be able to access those same exact files on computer number two on that desktop. Dropbox doesn't do that. You can use the Backup feature to sync your Desktop into Dropbox, but it won't sync it to another computer's Desktop. The…

@"communitygarden" wrote:... how can people add their photos not from their laptops but from their phones using only this link? You need to use a File Request, not a regular shared link. * https://help.dropbox.com/share/create-file-request