Rich Super User II

@"npp26" wrote:... they are searching for the charge associated with the email. Since that is not mine, the email for the ticket goes to the person who owns that account ... Flip the email addresses on the form. Select Other, then enter your email address for the Dropbox account, fill out the rest of the form and be sure…

@"ensaine" wrote:It does give me the email it's my email. ... I only have one account Are you sure? Check the email address reported in the transaction carefully, and compare it to the email address you see on this page. Are they identical? No extra characters in one of them? Look closely.

@"npp26" wrote:Someone managed to get my credit card info and is using it to pay for their dropbox account. I physically cannot find a single way to cancel it ... You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see…

@"Keith Rawlings" wrote:How can I change it to the desired email address There's now way to edit or delete an individual contact. You can delete them all, but that's it. To add a contact you just need to share something with them, or tag them in a Paper document. * https://help.dropbox.com/share/contacts One of the people…

@"KarateKid" wrote:However on Plus when sending a link at which point does it expire? A link will remain valid until you remove it, or until the file has been deleted.

@"Dante1_66" wrote: Is that even possible? If so, where do i find automation? * https://help.dropbox.com/organize/dropbox-automations

@"none22" wrote:it used to show sync history and activity. now it shows your activity and shared activity ... The first time you open the window after the update you would have received a popup explaining that sync history and activity were combined into a single list. Perhaps you dismissed it quickly like I almost did. So…

@"Roger LaPointe" wrote:I open my drop box and found three posts that I can only think are spam. Can you provide a screenshot? Be sure to mask any personal information.

@"Kazz Ph" wrote: I uninstalled DropBox and installed again. Started syncing again but stopped once I restarted the computer. Is the Dropbox application starting when you sign back in to your computer? If Dropbox isn't running, it can't sync. Restart your computer, sign in, then look for the Dropbox icon in your system…

@"Great Lakes College" wrote: So is it possible that the notifications he's getting are some sort of scam? Possible, sure. Likely, I doubt it. How, exactly, did you give them access? Did you invite them to a shared folder, or did you create and send them a shared link?

@"Azfar Wajid" wrote: i will pay any fees to recover data, please let me know That's not possible. If the files were deleted outside of your recovery window, it's not possible to recover them.

@"Great Lakes College" wrote: Why, when I pay for the account, and I am the admin, would a USER get a message indicating that storage space was used up? When someone is a member of a shared folder, that folder exists in their own account and takes up space in their account. They need to have enough available space for…

@"Azfar Wajid" wrote: hello i want to restore my 7 to 8 years old data, which is deleted by mistake If they were deleted within the last 30 days then you can recover files from your Deleted Files page. If they were deleted more than 30 days ago then they cannot be recovered.

@"Megan" @"Hannah" @"Nancy" @"Walter" @"Jay" 

@"Radiowaves" wrote:when I hover over the DB icon it just says "dropbox" That's the wrong icon. When Dropbox is running there will be a smaller icon in your system tray. This is the area immediately next to the date and time, and where you would find the other system icons for your network connection, sound, Windows…

@"sebunk" wrote: For 2 days, I've been trying to connect with the Dropbox team to figure and sort this out, but nothing happened so far. Have you contacted Support? If so, what is your ticket number? If not ... To contact Support, visit the Support page while you're NOT signed in to a Dropbox account, including these…

@"Jbizzle" wrote:If they are the same file, then why is it when we try to upload that .TXT file to OpenAI, it's unsupported but when it's a .txt file it is supported. That's a question for OpenAI to answer, as TXT and txt files are both (typically) just plain text files. If there's a requirement that files uploaded to…

@"valerostudio" wrote:I started testing access to the list of URL’s, and a lot of them couldn’t resolve to an IP address—they’re not listed on any public DNS servers. I only tested a few of the Dropbox domains but they are certainly listed in public DNS.

@"Jbizzle" wrote:We store .txt files, but when they are uploaded into dropbox, they are changed to .TXT files. Both .txt and .TXT are the same file type. What, exactly, is the issue caused by a different case in the file extension? That said, Dropbox doesn't change your filenames when uploading them, so something else must…

@"Radiowaves" wrote:Starting around a year ago I noticed I could not "open" it on my Dell Win10 desktops, I have to go on line to my account and open it. How are you trying to open it and what, exactly, are you trying to get to? Is the Dropbox icon visible in your system tray? If so, hover over it and check its status and…

@"AliceDropbox" Correct me if I'm wrong, please, but I thought that there's no way to disable this on a shared folder? @"Peter R.42" wrote:... everyone who accessed the folder was able to see the email addresses of everyone else who had accessed it, which is obviously a problem in a confidential transaction. Does turning…

@"vwagner" wrote:The system says I'm over the 2GB limit. Checked your Backups page?

@"Setgirl" wrote:deleting ... everything in the deleted files folder took care of it. Glad to hear it's sorted now. Keep in mind that files in the Deleted Files section do not take up space in your account. There's no need to permanently delete files to gain more space as the space used by those files was already reclaimed…

@"fcgiii" wrote:... I scanned 70 documents from 1989 and uploaded them to Dropbox, they show up on my iPad and on the web site but not n my Windows 11 laptop. Are any of the files using characters in the filenames that would be considered incompatible on Windows? If so, those files won't be able to sync to your laptop. If…

@"Setgirl" wrote:Dropbox says by box has reached it's limit and I have to upgrade. ... I have deleted almost everything in it, so I don't understand why this is happening. Have you change your Backups page? What does the Plan page show for your usage?

@"pasteve99" wrote:I would like to set up a schedule where DROPBOX, or an add-on program, will look at my online DROPBOX files and keep them in sync with a folder I create on an external drive ... Dropbox doesn't do that. It can backup your external drive to your Dropbox account, but it doesn't work the other way.

@"rsmdragon" wrote: What is the lowest cost account I'd need to share a video that is up to 3 hours long - for people to view? Plus, Essentials, Business? Business Standard and higher have a limit of 4 hours. * https://help.dropbox.com/view-edit/video-audio-FAQ

@"buzzxsassy" wrote: ... when I go to dropbox.com I do not see these files. Sounds like the Dropbox app isn't running on your laptop. If the app isn't running, it can't sync your files to the website. Make sure the Dropbox application is running and visible in your system tray. If it's not, launch it from your Start menu.

@"NB141" wrote: If you're a Plus/Pro/Paying customer etc with an valid payment credit/debit card stored on your Dropbox account, can your account and data still be deleted if there is inactivity for over 1 year? As long as the card is valid and Dropbox is able to continue charging you for your subscription, your account…

@"Redhotpaddy" wrote:This is what comes up on my phone when I try and click on the file I have saved to my home screen. That's not the typical "too many devices" message, and it seems to imply that you're signed in to a different Dropbox account on the device or within Excel, compared to the account that you're using to…