Rich Super User II

@"cahumada" wrote:Hello Jay, I tried to move the folder to my D drive on windows 11, and it says its being used by another program. How did you try to move the folder? You can't move it yourself manually. You need to use the option within Dropbox Preferences to move it to a new location. *…

 wrote: @"Wircmedia "How do I adjust this so ny recipients do not see a promotional message when they click my Dropbox link? There's no option for that. Your recipients don't need to sign up. They can simply skip the message and continue to your file.

@"rperry337" wrote:Is there an option/plan with access to more devices at a more reasonable price? There isn't another plan, but you could subscribe to Plus for a month, add your other devices and then downgrade back to Basic. As long as you don't disconnect them, they will continue to sync.

@"Ccruz807" wrote:No responses to my repeated emails so I opened up other tickets with no responses. Don't do that. You just move yourself to the back of the line with each new ticket. Tagging @"Walter" @"Hannah" 

@"Ccruz807" wrote:It is super frustrating how unclear it is when you try to cancel a trial that it will delete your account associated with that trial. Cancelling a trial doesn't delete your account. It should just revert your account back to the state it was prior to the trial. Why do they have to make it so hard to get…

@"Здравко" wrote:For whatever reason, I cannot tag forum member, using @ (at) symbol anymore. That's a known issue and they're working on it. Currently, in post editor is missing a way to format some part of the text as inline code - something that may gets done by <code></code>. If you expand the toolbar, do you have the…

@"lausbd" wrote:I'm looking to use dropbox to store images for a website. Don't do this. Dropbox isn't designed to be a web host and you will run in to problems, eventually. Use a proper image host for this.

Provided there's no confidential information shown, can you take a screenshot from the Dropbox website of one or two of the folders that won't sync?

@"daniel Guijarro" wrote:I have not syncronised dropbox in the last 6 months. I deceided to move out from dorpbox ... and all files a d documents created in the last six months have disappear ... If Dropbox hasn't synchronized, then there's no way for Dropbox to recover the files. Dropbox can only recover files that were…

@"bersona3" wrote:... isn't Dropbox supposed to give you warnings via email that your account will be deleted? They do. They send several emails before an account is deleted. To be sure, take a look at your Events page. If it's empty, or only showing events since you recently signed back in, then you're most likely on a…

@"kristies2" wrote:... I want to go back to the way it was so I can see the other folders. ... but I cannot find anything that will allow me to see all the folders... It sounds like you removed the folders using Selective Sync. Go back into Select Sync settings and check the folders again.

@"PEG1901" wrote:I have been billed for 3 years on my credit card for DropBox's Signature plan, formerly known as Hell0Sign at $180. ... Someone must have set me up in their plan 3 years ago. You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including…

@"Missyvetty" wrote:Could I essentially use one link in my email signature for all clients? Or would they be able to see all documents in there when they click on the link? You can use one link. They won't be able to see anything, not even the files they upload themselves. It's a true "drop box" within Dropbox.

@"Squat" wrote:What is with these automated reponses? They're not automated responses. If you're uploading files manually in the mobile apps, there's no way to select all photos at once. You can select them all, but you have to do it one at a time.

@"Missyvetty" wrote:I don't even know if this is possible, but I want to add a link to my emails for clients to be able to send their personal documents to me securely. You can use the File Request feature for that. * https://help.dropbox.com/share/create-file-request

@"janpihl" wrote:I have exactly the same problem on brand ned PR4100. You'll need to contact WD support for assistance. The Dropbox app you're using is created by them, not Dropbox, and uses the Dropbox API to make the connection to your account. They'll likely need to update their app if it's no longer connecting…

@"ArjenR" wrote: Only thing I can think of is to cancel and repurchase the same subscription but in a 'new country '. Any other suggestions? That's exactly what you need to do. You can't change to a different currency on an active account. Cancel your current subscription. You'll retain your account benefits until your…

@"bersona3" wrote:I just signed in to access my older files ... after not having signed in for a good while, and everything is gone. No files, no folders, nothing in deleted files ... How long has it been since you last used the account? If it's been more than a year, the account would have been deleted due to inactivity,…

@"shaneh" wrote:I can't even view all of the contents on Dropbox.com. If the content isn't appearing on Dropbox.com, then it hasn't been uploaded to Dropbox yet. The website will show you everything in the folder, even if it's not syncing down to your computer. For items you can see that won't sync, make sure the file and…

@"Johnnz59" wrote:I am now wanting to delete files to free up space again, however it is not showing any files to delete. Check your Backups page.

@"Wnlewis1988" wrote: How do I get an actual email or phone number to contact support. You can find the support options that are available to you on the Support page. Basic (free) accounts have access to the various self-help options such as the chat bot, help center articles or posting questions here on the forums. Paid…

@"Keinomieli" wrote: I'm missing the right-click context menu to "Don't sync to Dropbox" In the past there was no such option so I'm not sure what the help article is referring to when it says to right-click the file. Perhaps it's something new that's not fully rolled out yet. Since you don't have the option on the context…

@"Pathirny" wrote:I know that these are short life tokens but I was wondering if I can get a token which has a longer life? Or if there is a call I can make to refresh the access token every 4 hours? Long-lived access tokens are no longer available. You need to use short-lived tokens along with a refresh token. *…

@"adamfilip" wrote:I want to do the same but with replay.. I would have assumed it would be listed under same area Replay is accessed through Dropbox.com. * https://help.dropbox.com/create-upload/dropbox-replay-projects

@"Peter R.42" wrote:I then invited a couple of clients by sending them the link, and they tell me they have access but their avatars don't show up... Sending someone a shared link to a folder doesn't invite them as a member of the folder. The link just provides them with view/download access. If you want to see them appear…

@"janejanejo" wrote:... dropbox was asking me to sign in. When I signed in all my files are gone. It is like a new account. Look at your Events page. If you don't see any activity, then you're signed in to a new, empty account, and you likely have another account under a different email address. If that's the case, look…

@"Jim B.45" wrote:On Windows you can change the location of your Desktop and Documents folders. The OP is on a Mac, which doesn't have the ability to relocate those folders, so Jay's comment is correct. The entire Home folder can be moved, but not the individual folders within.

And just to add, when viewing the empty form before trying to submit it the first time, the Employment section is there and marked as required, though it's easy to miss as there are no fields visible to start with. @"BenDBX" Perhaps the initial set of fields can be made visible to show that they're required, and clicking…

I fill out all the boxes and when I hit submit it brings me to the top of the page and does not submit my application. Are you sure that you're not missing any fields? I just tested the form. The first attempt failed to submit and I was brought back to the top of the page, but if I scrolled to the bottom there was a…

@"steve_nyc_qns" wrote:Please make the preferences and selective sync options available from web browser, and phone app. Personally, I don't want to have to use a web site or phone app to control an application that's already on my computer. Preferences, and the options within, are just fine where they are.