Rich Super User II

form_ud wrote:I can’t find any trace of my exchange with the sales team The Sales team can't provide support. You need to contact the Support team if the option is available to you. form_ud wrote:they asked me to contact support directly by sending a message. I never received any reply (see screenshot). You can't just…

j_moore wrote:Has Dropbox changed how version history works recently? They changed how it works, but it wasn't recently. It was years ago. Previously it worked just as you described. You could roll back any change made in the last 30 days, If you edited a file that was last saved a year ago, you could roll it back to the…

Homer wrote:You mean to tell me that you cannot specify a specific folder to upload photos to? Of course you can, when uploading manually, but if you use the automatic Camera Uploads feature, your photos and videos will always upload to the Camera Uploads folder.

Isuru W wrote:To avoid such kind of issues, anything I can do in the future? And if you absolutely must join the team with your existing account, when it's time to leave make sure the admin knows that they need to convert your account back to an individual account, and not just remove you from the team.

MaAg wrote:Who in the right mind holds it in C drive?! People that have plenty of space on their C drive. Mine is a 4 TB drive. Why would I put Dropbox anywhere else? MaAg wrote:Why only so?! C:\Users\YourName\Dropbox That's not the only location you can use for your Dropbox folder. It's just the default. MaAg wrote:Have…

Anestis wrote:I am a paid user, but on Plus, was wrong to mention Pro before, sorry... Nothing to apologize for. Originally there was Pro, which was later renamed to Plus, then they released a higher plan called Professional. Not confusing at all. lol And @"Mark" is correct. The change in how this feature works happened…

Stephen J.9 wrote:What is "controlled through the command line" and why does it have anything to do with Dropbox? You were asking about an option to tell Dropbox to not sync a folder. That's called ignoring the folder and you control it by issuing a command at the command line. There is no option on the right-click menu…

Stephen J.9 wrote:My understanding is Windows is now using "AI" to modify people's OS settings. That wouldn't have anything to do with Dropbox or its settings; only your Windows Settings. You can easily disable Copilot (the AI tool that handles this) in your Windows Settings. Stephen J.9 wrote:I wonder if "AI" is changing…

JamrockN16 wrote:I have to select a time period and it takes ages and I have to guess when the files were deleted or manually try and click back years, a month at a time. If you set the date filters to cover a long period, then the Deleted Files page works just like it used to. You'll see everything deleted between those…

MarilynRose wrote:when I try to upload anything from my phone to dropbox, the files are visible on dropbox on my mobile, but they are not visible on the same dropbox account on my computer. Are the files visible in your account when you view the Dropbox website?

Pidder wrote:Unfortunatgely I cannot find the synchronisation tab. Where would I expect it? https://help.dropbox.com/account-settings/view-preferences

Isuru W wrote:Just curious if I can have more time from DB till Admin responds. That's not possible. The seven days is not an arbitrary number that can be changed. The system is programmed that way and can't be changed easily, nor can it be changed for a single person. The only option you have is to get in contact with the…

Nanavirginnia wrote:as for deleting the duplicate posts i dont know where to find all my posts on this subject so i can delete them Don't worry about that. There's no need.

Nanavirginnia wrote:Can’t understand why they didn’t transfer when i set up new ipad and transferred everything When you replace an iPad and you transfer everything to the new one, your Dropbox files do not transfer. This is because the files don't exist on the iPad. The Dropbox app just lets you see the files that are in…

Ab_A wrote:But, when I view the same folders online, I can see that there are files in them. Do those files have any characters in their name that would prevent them from syncing down to your computer? Refer to this help article for examples of incompatible characters.

Picklepop3 wrote:I have asked the following question, or a variant, several times but have never received an answer that was of any value. Where have you asked the question? I ask because this seems to be your only post on the forums. Picklepop3 wrote:Can anyone tell me what the following means? ... "AH 287 song transfer…

Randy C.18 wrote:Moving my stuff to somewhere hidden (not hard to find) and then not letting anything live on my hard drive without a billion errors. Are you on a Mac? If so, this was likely the due to the File Provider update, where Apple now requires cloud sync folders to be located in the Library/CloudStorage folder.…

Are you sure that it's not working as intended? When uploading multiple files, while the first is uploading, the next in line states "Waiting..." which indicates that it's waiting for the first file to finish before proceeding. In my tests, as soon as the current file finishes or is cancelled, the next file in line…

guruuno wrote:I'd like to recover deleted items from Dropbox, but I'd like to recover them to a specific folder so as not to integrate into my normal Dropbox files, how? That's not possible. Files are restored to their original location. There's no option to restore them to a different folder.

Michelle Barry wrote:I found on google by clicking on settings, folder settings and turning off viewer information this would work ? is that not the case? That's a different feature. It refers to being able to see who's actively viewing files in the folder. Even if you turn that off, any member of the shared folder will…

NikkyH wrote:If I go online and look in the browser they're there but they are invisible on the Mac Finder folder for some reason. Do the files have any characters in their name that would prevent them from syncing down to your computer? https://help.dropbox.com/organize/file-names

bferney wrote:The instructions say to open the dropbox icon in my task bar and to click on the "initials or avatar". When I open the dropbox icon on my task bar, it opens Explorer. Either you're clicking the wrong icon, or you're double-clicking the correct icon. The icon they're referring to is the one in your system…

GaryH_BAR01 wrote:Is there a way to re-enable to prompt once we finish (even if it is a manual re-enable) Open Dropbox Preferences and go to the Account tab. Hold the ALT key and you'll see some hidden options appear. Click the button that says Reset File System Warning options.

GaryH_BAR01 wrote:... I would not want to disable the warning for if we do a manual delete since this is a great way to catch a mistake. It is just when we want to do things with automation. The only way to disable that prompt is with the "Don't ask me this again" option you see in the message, but that will disable it…

Laveda wrote:Under the old version both accounts had their content Old version of what? If you're missing data, have you checked Deleted files or your Events page?

jrlbell wrote:I was looking at my Photos yesterday and discovered three photos that are not mine. If the photos are in a shared folder that you're a member of, they'll appear in Photos. That page shows ALL images in your account, not just your own. Click one of the photos to view it on the Photos page and it will list the…

41245270 wrote:However, none of the files that I have always had in the online Dropbox are appearing in the computer Dropbox folder. Are the files visible when you sign in to the Dropbox website using the same email address that you used to sign in to Dropbox on the new computer? Are they in folders of their own? If so,…

Laveda wrote:Can someone please explain to me why I have two Dropbox accounts and one of them is missing all of its content? If you have two accounts, then you've created two accounts. Each account would be tied to a different email address. Accounts aren't linked, so any content you upload would only exist in the account…

Idgiesmom wrote:I got this today never bought it. It’s a scam? If you never bought it and you weren't expecting such an email, it's a scam.

XxDarkus101Xx wrote:I’m just concerned that some of my files will be deleted because I have years of stuff on here even Then you'll need to make sure your accounts don't exceed your quota.