Comments
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I didn´t receive my 48GB ... if you remove this 48 gb I start of with less than I had for my account Which is it? Did you receive 48GB through a Samsung promotion that is now expired and being removed, or did you not receive the space at all? I have over 34 people who I have invited to dropbox and they have install…
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Nada vai acontecer com seus arquivos. Você não será capaz de sincronizar até que você esteja para trás abaixo de sua cota. Seus arquivos ainda estará acessível. Se você excluir arquivos suficiente para voltar abaixo de sua cota, você será capaz de adicionar mais arquivos novamente.
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if I hit those 10 GB will they delete the rest of my pictures? No, your pictures will not be deleted. Your account will simply stop syncing until you're back below your quota, or you upgrade. Your files will remain accessible in your account.
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I have just bought a new samsung phone that gave me the 50GB promotion. It's still a 48GB bonus. The 50GB mentioned is the 2GB you start off with plus the 48GB bonus. will this kick in to affect when my 48GB promotion ends? No. It's still a Samsung promotion and you can only claim it once. I have had new promotions in the…
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now I dont know what to do with 40 GB of files .. will they stay on dropbox? or they will be deleted ? Your files will not be deleted. You won't be able to sync if you're over quota, but your files will still be accessible.
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@Chanaka: Is it your first time trying to receive this bonus with a Samsung device? You can only claim it once, even if you buy a second device. @Stephen: Yes, it's entirely possible, and likely, that you have two account. As this thread is specifically for the bonus space earned with Samsung devices, please start a new…
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I got a new Samsung Tab4 and someone else loggod on with dropbox for the first time so he gets the 48gb free space. Can I correct this so I get the free space on my dropbox instead? @Victor: No, you cannot correct it. The bonus space is only applied to the first account that logs in to the device and it cannot be…
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Have you completed the remaining steps needed to earn the bonus? If you haven't already, please read the entire help article that I linked to above, specifically, where it states the following: After you receive this email you just need to complete five steps of the Get Started guide for that account to redeem the space
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@Cindy: The promotion is only valid for the first account to log in to the device, and bonus space cannot be transferred to another account. I'm sorry, but there's no way to change it to your personal account. @Huy: Have you met all the other eligibility requirements? e.g. Dropbox came pre-installed on the device; your…
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https://www.dropbox.com/support Follow the choices until you see one that says Get help with other issue and click it.
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Follow the information listed here, otherwise, open a ticket.
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Open a ticket with Support. * Open your ticket here: https://www.dropbox.com/support * Track your ticket here: https://dropbox.zendesk.com Replies take approximately 1 - 3 *business *days with Pro users getting priority (longer for Basic users).
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>then downloaded the app onto my phone (which is eligible according to the terms and conditions). According to those same terms, only devices that have Dropbox pre-loaded on them are eligible. If you have to install it on the device, it's likely not eligible. From here: https://www.dropbox.com/help/297#terms Which Samsung…
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is the second time that i tried to claim a Samsung promotion. That's the problem. You're only able to claim the promotion once per manufacturer. From here: https://www.dropbox.com/help/297 Each Dropbox user is eligible to redeem the same type of promotional deal only once. For instance, you can't redeem the Samsung…
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Did you complete all the Getting Started steps? Is this the first time you've tried to claim a Samsung promotion? Was Dropbox factory installed on the device? Basically, we need more information before we can help you. The way you asked that is akin to asking a mechanic "My car won't start, why?".
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The website was experiencing some problems this morning but they seem to have been resolved. Please use the following thread to continue to track this issue, if needed. * https://www.dropboxforum.com/hc/en-us/community/posts/205622473-Horribly-slow- [This thread is now closed by moderators due to inactivity. If you're…
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I ran into this recently as well. I had to backup, wipe and restore my iPad. iOS 5.1.1 is the latest it will run. Dropbox was already installed on it and working fine, yet during the restore I received the prompt that iOS 7 was required. I had a working copy of Dropbox on an iPad 1 running iOS 5.1.1. The version being…
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Moved to the API forum.
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https://help.dropbox.com/sync/files-not-syncing
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Not in Dropbox, no, but there are many third-party services that will allow others to upload files to your account. Whether or not they have a widget is something you would need to research. SendtoDropbox http://sendtodropbox.com/ AirDropper https://airdropper.com/ *Supports files up to 300MB each. Dropittome…
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Is this a file that was shared with you, or a file within your own account? If someone gave you a URL to a file then it is a read-only method of sharing. You won't be able to upload any changes. They need to invite you to the folder in order to make changes. [This thread is now closed by moderators due to inactivity. If…
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If you're going to work through the website, then you need to download the file, edit and save it locally, then upload it back to the same shared folder. There are no editing capabilities built-in to Dropbox. The easier solution would be to install the Dropbox client on your computer and allow the shared folder to sync…
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Could there be an option to save screenshots to the dropbox folder but not creating links? Are you certain that feature doesn't already exist? I can't speak for Mac, but on Windows a link is only created when holding CTRL while taking the screenshot. Take it without that modifier key and it's just a screenshot without a…
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Renaming no longer invalidates liniks?! How are users supposed to know this? Users that this affects (namely, DfB users) were notified via email.
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In stead of clicking sharing button in each file, is there any function to make all 1,000 URL links at a time? No, you can't create share links en masse. If you have a Public folder (deprecated feature that is no longer added to newer accounts) and all the files are within it, then the link structure is the same for all…
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Can you show me a way to "select all" in here. Francisco... No, you can't select all on the links page (previously you referred to deleting files, not links). Would moving the screenshots (like creating an "archive" folder within the screenshots folder and moving them in there) git rid of the links Clay... Yes, as you've…
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I never created thousands of links one-at-a-time, but now I can only delete them one-at-a-time? Shane... The only way to create links is one at a time, manually. Links are not (and cannot) be created automatically without some input by you. You let users upload files as easy as possible but make it extremely difficult to…
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There is no such command. You need to delete them individually.
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Moved to the API forum.
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Siga os passos listados aqui: * https://www.dropbox.com/help/41