Rich Super User II

You'll need to contact support for the viewer app that you're using. Dropbox has no control over that, and just uses the viewers that are built-in to your phone. The fact that other applications can open the file shows that it's not a Dropbox issue.

GertFrobe wrote: Why is this failing You're declining the admin rights, which are likely required to finish the installation. and how do I fix it? Allow the admin rights when asked for it. That seems like the obvious resolution, I know, but you're decling a process that is required to finish the installation, then asking…

Dim1968 wrote:The image toto.png is in the same dropbox folder as the file.md , but the image is not display on the viewer paper ? I can't speak to the rest, but this item usually will not work. You generally cannot reference another file like that within Dropbox. You would need to create a share link to the specific file…

That's a function of your operating system; not Dropbox. Do a Google search for "show hidden files on Windows/Mac/Linux" and you'll find what you need.

https://www.dropbox.com/help/9217

I corrected the link. It just had an extra period at the end of it.

grantatsjjmc wrote:What if you have the new Ipad Air 13inch? Do you mean the 13" MacBook Air? There is no iPad Air that is 13" (iPad Pro has a 12.9", but that works just like a regular iPad or iPhone). There is an option to remove a file , but just afraid that if I use that option , it will remove the file from the Dropbox…

La asistencia telefónica sólo está disponible para los clientes de Dropbox for Business. Si eres cliente de DfB, el administrador de tu equipo puede encontrar el número de teléfono y el PIN requerido en tu consola de administración. Todos los demás clientes usan el sistema de tickets, o puede hacer preguntas aquí y…

dlott wrote:all of the images/videos were renamed to variations of this: UNADJUSTEDNONRAW_thumb_66a7.jpg That's not Dropbox doing that, and it can't convert videos into JPGs. There must be something else causing it.

CTRL-A already does select all files and folders on the screen. Pressing CTRL-A to select all If it's not working for you, then it's likely your browser overriding it, since CTRL-A is a default shortcut to select all text on a page in most browsers. It could also be that you're not in focus (the files and folders aren't…

If you don't see the X to close the session, then it's the session that you're currently using. Hover your cursor over the i and it will show you the IP address for that session. It's likely the IP address of your modem/router, etc.

The Dropbox app uses the viewers that are built-in to your device's operating system. In other words, your device needs to be capable of playing them. If it can't, then Dropbox can't. You'll need to find an application that is capable of playing the files, and then use it to open them.

First, Dropbox isn't a backup solution and shouldn't be used as one. It's a file synchronization service, meant to keep a copy of files in sync across multiple devices. Anything you do to the files on one device happens on all of them. Yes, it has some backup-like functionality, but there are far better backup services out…

Una suspensión por primera vez para un exceso de ancho de banda es de 24-72 horas y se levantará automáticamente. Cada suspensión posterior dura más tiempo. Si eres un usuario básico, actualizar a Pro también eliminará una suspensión relacionada con el ancho de banda (porque aumenta el límite de 20 GB / día a 200 GB /…

You need to provide more information before anyone will be able to help you. What device type? How are you downloading the video? What error message are you getting? etc. We can't help unless we know what you're trying to do and what is happening in the process.

Attach the screenshot, because I have a feeling that it's not Dropbox doing it, especially if you've disabled notifications.

That's not User Account Control. That's the Windows 10 notification system. Either disable the various notification options in Dropbox Preferences, or turn off Dropbox in Windows' notification options.

Merged Why won't Dropbox add a .gitignore like feature? into this thread.

You'll probably need to ask Support those questions, but if I had to guess, they likely won't provide that information.

thanar wrote: Dropbox is supposed to be erasing forever deleted files that's older than 30 days on a few account. Where did all this data come from? That has already been addressed in this thread. On this very page, in fact... *…

Dropbox typically does not share release dates. That being said, I have the feature available on my iPhone (in both the beta and public releases). Dropbox does tend to roll things out in stages, so if you don't have it available to you just yet, I would say that it's likely not far off. And remember, this is a Pro/Business…

Then there's no option to disable it. As I mentioned, it's your OS that is displaying it. Dropbox just sends a message to your OS. Your OS displays it. Look to your OS to control notifications.

Preferences in the Dropbox application on your computer. Your phone doesn't have anything to do with it.

Joe C.13 wrote:I noticed a folder named 21 with a .png file named clue21.png which is just a picture of a blue square. If I remember this was a clue from the dropquest a bunch of years back. Merging your post with the other thread that is already discussing this issue.

Disable notifications completely in Dropbox Preferences. Otherwise, look to your OS for options because that screen is from your OS, not Dropbox.

Does it look like this: If so, that's your OS that's doing it. Dropbox doesn't control what the popup looks like. It just sends a notification to your OS, and your OS handles the rest.

Thanks for the update. I had pointed this thread out to a contact within Dropbox, and they asked someone to take a look.

JasonW wrote:Does anyone know what's happening? Yes. The explanation has been posted in the very thread that you replied to. Read the entire thing and you'll have your answer.

billk86 wrote:Several folders that were deleted years ago appeared in my main Dropbox folder yesterday. Should I be worried about this? Merging your post into the main discussion for this issue.

What is your ticket number?