Comments
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@"DHot" wrote:I posted a community question in the past and now I can't search for the answer again. Click your avatar in the upper-right corner of the page, then click My Profile. You'll be taken to a page listing the topics you've participated in.
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@"puream" wrote:When I click the links, I get the error message 'You Don't Have Access'. The owner likely didn't create them properly. Refer them to the following help article: * https://help.dropbox.com/files-folders/share/view-only-access
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@"jesper Fohrmann" wrote:We have never given our credit card details to DROPBOX? You'll need to contact Dropbox Suport directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing…
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@"Timtooly" wrote:I need to sign in to an old account .. When was thge last time you signed in to the account? If the account was idle for more than a year, it would have been deleted due to inactivity. Once an account has been deleted, neither the account nor the files within can be recovered.
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@"timahall" wrote:This doesn't answer my question. Sorry, I missed that part. Was focused on the external drive bit. Any files deleted from your account go to Deleted Files, regardless of what caused them to be deleted.
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@"Brian Johnston" wrote:i have an old account that I cant access any more. When was the last time that you signed in to the account? If the account was idle for more than a year, it was likely deleted due to inactivity. When this happens, neither the account nor the files within it can be recovered. It was with an email…
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@"timahall" wrote:I do have a question though. If I accidentally open the Dropbox app when the external SSD isn't connected, will my files be completely removed online or will they be moved to the 'deleted files' folder? It's highly advised that you not store the Dropbox folder on an external drive, just for such a…
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@"SB96" wrote:... all my files, in all Dropbox accounts I am involved with and linked to duplicated every file with ·_ preceding the duplicate. They're neither duplicate nor corrupt files. They're AppleDouble files, and they're created by a Mac when files are stored on a non-HFS drive partition. The Mac operating system…
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@"abe2020" wrote: 招待した友達が、インストールの待機中となったままで承認されません。 URLから登録し、アプリをインストールしてログインしているのにもかかわらず承認されません。 どうしたら承認されますか? デスクトップアプリがインストールされていることを確認してください。 モバイルアプリは紹介にはカウントされません。
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@"justinaleo" wrote:Does that mean that if I now upgraded to one of those plans, I would be able to recover those files I deleted between 30 and 180 days ago? No. You would have had to be on one of the plans with a longer recovery time before the files were deleted. Unfortunately, there's no way to recover those files now.…
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@"Jowelboy" wrote:"HackTool:Win64/ProductKey.G!MSR" and it's always in my .dropbox cache\new_files. It's likely just a false positive. Although rare, it can happen on occasion due to the way files are stored in the cache. Best to add the .dropbox.cache folder to your antivirus exclusion list.
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I've been merging all posts related to this issue into this thread. For those of you that have posted recently, you can resolve this issue by installing the latest Beta release. * https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Beta-Build-112-3-254/td-p/476277
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@"lugeo" wrote:The dropbox folder icons are just generic blue folder icons. Is there a way to use a picture within that folder as the icon display? Dropbox has no such feature.
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@"cpie23" wrote:I use the smart sync function and it simply doesn't matter. I'm running critically low on computer space every single day. Are you on a Mac? * https://www.dropboxforum.com/t5/Dropbox-files-folders/How-to-stop-Dropbox-files-set-to-Smart-Sync-from-taking-up/td-p/284499
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@"RFP1" wrote:... but what if clients don't even have db? Do they still have to sign up to receive a shared folder from me? Yes, a Dropbox account is required to join a shared folder. If your clients only need to view or download the content, and have no need to upload files to you or modify the files in the folder, you…
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@"RFP1" wrote:Why are the recipients of my shared folders being told they need to sign up and pay for dropbox or saying they need more space? Are you on a paid plan? If so, you paid for more storage; they did not. Since a shared folder exists within the account of each member, they need to have enough available space in…
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@"NicoleK" wrote:When I click 'save to dropbox' the folder is added to my dropbox. So far so good. However, when the teacher adds a new file to the folder, I do not see this file in my dropbox. That's correct. When you use the Save to My Dropbox option to save the content of a Shared Link , it's a one-time save as the file…
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@"Martz" wrote:Its on page 9, called Interim Success. Careful when referencing page numbers. They're dependent on your personal display settings for number of posts per page. Best to provide a link to the post from the elipsis menu ( ... ) on the post. *…
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@"CEBR" wrote:I'm getting the (Null) "Decryption Failure" when trying to open an encrypted file (Excel) in the Dropbox IOS app, but the file will open from Dropbox to Excel app with no problem. Frustrating. Occurring since updating IOS as well. This is an iOS issue unrelated to Dropbox. It happens when opening files from…
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@"ianh1" wrote:Thanks for your prompt response but as I said it doesn't work Then you need to explain WHY it doesn't work, because it's still the correct response.
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@"Holly9525" wrote:Thanks for the quick repsonse. I just want them to be able to download the files in the folder. Don't invite them to a shared folder. By doing that, they need a Dropbox account and enough space within their own account to hold the shared folder. Instead, send them a shared link to the folder, which will…
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@"Lydie24" wrote:Comment faire pour permettre l'accès en entier à mes vidéos sans qu'il soit nécessaire de les télécharger. Lorsque vous regardez une vidéo sur le site Web de Dropbox, vous visualisez un aperçu de la vidéo originale, et ces aperçus sont limités dans le temps en fonction du niveau de votre compte. Les…
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@"lorelei2" wrote:I just upgraded to pro and was so excited to start dumping my files but was immediately met with an error: The following files are not supported by Dropbox and cannot be uploaded: .DS_Store PSD and PDF files are supported and sync just fine. The error you received is specifically for the (usually hidden)…
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@"Frenkev" wrote: Wenn ich in der Dateien-App von Apple einen Dropbox Ordner durchsuchen möchte, funktioniert das überhaupt nicht. Ist Ihre Dropbox-App mit einem Passcode geschützt? Wenn ja, entfernen Sie es.
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@"CharlieGSO" wrote:How to open the "deleted files" folder on iPhone app in order to permanently delete files before 30 days? It's actually not a folder, but a special page that's only accessible on the Dropbox website. * https://www.dropbox.com/deleted_files
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@"Rachel L." wrote:Why does Smart Sync keep trying to sync and download things set to online only ... Any process that tries to access a file marked as online-only will cause Dropbox to download the file and mark it as local again. File backups, antivirus/malware scans, browsing a folder in applications with file previews…
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@"renefoto" wrote:I need to send files to a client via dropbox. Is the client able to download the files to their device without a dropbox account? If you send them a Shared Link to the files, yes, they'll be able to download without creating an account (though they may be prompted to create an optional account). If you…
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@"Chris0103" wrote:... when I check or uncheck the "Hidden" option under properties the icon stays on my desktop and I am not able to remove it. The file should already be marked as hidden. What you need to do is disable the display of hidden files. It's an option in File Explorer and nothing to do with Dropbox. Also, to…
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@"Cadams" wrote:However, I was not able to follow the suggested step past Step 3. I have the app downloaded on my desktop and I was not able to go that route either. I never find any Backup tab etc... ? Are you sure you're in Preferences of the Dropbox app, and your not trying this on the website? You need to be within the…
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@"Cadams" wrote:(files and folders that I did not intend to sync when I installed) Sounds like you have the computer backup feature enabled. * https://help.dropbox.com/installs-integrations/sync-uploads/automatic-computer-backup-faqs