Rich Super User II

@"fercarol78" wrote:Someone shared an excel worksheet with a link. When I click on it there's a message telling me it didn't work. Could anyone help me? It sounds like the link is invalid, was created incorrectly or the file removed. Contact the owner and request a new shared link.

@"210" wrote:thanks for confirming I can upgrade and wipe out the files. upgrading now. Just remember that a remote wipe is not guaranteed to remove the files. Dropbox can't remote wipe the files until the computer goes online. If the device is powered up and accessed while off the Internet, they could still get to the…

@"Learningtech" wrote: Oh wow. I had no idea. Thanks. So to avoid this, is it better not to be logged in? I like getting the confirmation email, but can’t risk file name being changed. If you're not signed in you'll be prompted to enter a name and won't be able to upload without entering one. Upon upload, your name will be…

@"Learningtech" wrote: Does that change the “file name?” It actually renames the file to include your name.

@"iacwc" wrote:I would like to know if I cancel my subscription will I get reimbursed for the time I have paid for? ... Can I get reimbursed for the unused 10 months? When you cancel a subscription, all you're cancelling is the automatic renewal. You'll retain your account benefits until your next billing cycle at which…

@"stefimanafi" wrote:In my personal account\security web browser history is deleted. How can I be informed the IP address of the browser connected at those dates? If the session is no longer shown on your Security page, then there's no way to know the IP address.

@"Roblox1" wrote: ... didn’t think it would add my name to then end of the file name. Does this happen automatically? Yes, the uploader's name is added to any file uploaded through a File Request.

@"johnc1" wrote:How can I upload files from Kindle Fire to Dropbox? I can see no way of doing it, please help! * https://help.dropbox.com/installs/kindle-install

@"Don1" wrote:Is my computer's internal drive affected when I upload files to DB? Yes, because the Dropbox folder on your local drive is a regular folder like any other, and anything you put in it takes up space on your drive. Dropbox is a file synchronization service, meant to keep the files located in your local Dropbox…

@"Brooknei" wrote:Is there a way of excluding a folder/folders from being indexed for picture files and then shown in Photos ? No. There was long ago, but Dropbox removed it along with most of the other photo-related features that we had at the time.

@"marshallcurry" wrote:there is no icon to the right of the file name to indicate whether the file is on my desktop or in the cloud That will happen if the Dropbox app is not running. Before you restart next time, check to make sure the Dropbox app is running and appears in your menu bar. If it's not running, you won't…

@"Jeff T." wrote:Am I missing something, or is this how Camera Uploads is intended to work? That's how it's supposed to work. Dropbox does not sync back to your Camera Roll. It can only upload from it to your Dropbox account. The mobile app does not sync the same way that the desktop app does.

@"K Campbell" wrote:I would like to export an index folder and file names in the same heirarchical as they appear in DB, ideally in excel format. Dropbox has no such feature. If you're syncing all of your folders and files to your computer, use the tools in your operating system to generate a list of your local Dropbox…

@"NancyTheSpeedy" wrote:I'm wondering if there are any other options as well. If so, I would like to know what they might be. Without moving all of your current files and folders into a new folder to share, there are no other options. It's not possible to share everything in your account at once, short of sharing your…

@"nee gibson architects" wrote:... if the folder is set to be online only ( by going through the desktop admin/ preferences/ sync setting and un ticking selected folders) then that folder is no longer visible on our any of our desktop apps That's not setting a folder to Online-only. That's the Selective Sync feature which…

@"surajkjha" wrote: But there is one concern. If i share the link to folder then isn't it possible that once she downloads the files #ref error will be there and again the work will be undone. Yes, that's very likely to happen again but it's because of how Excel works with linked files, and not an issue with Dropbox. When…

@"davidenigro" wrote:... the Dropbox application has been uninstalled two years ago ... and also the PC does not appear in the list of devices Then that computer is no longer linked to Dropbox so it can't be syncing and the backup feature can't be active. Dropbox doesn't let me delete the folder from the site dropbox.com…

@"davidenigro" wrote:I would like to disable a desktop backup but i don't have access to the pc and the pc isn't on the tab "Linked Device" You either need access to the PC so you can disable it within Preferences in the Dropbox app, or you need to remove the PC from your list of Linked Devices. There's no other way to…

@"on4" wrote:Hi my dropbox says "Your Personal Dropbox account is full" but it isn't. You likely have the backup feature enabled. Check your Backups page.

@"Gabe2" wrote:I need to share a Dropbox link with journalists so that they can open, view and download images. You can use create a shared link to the folder. Recipients will be able to view and download the files within, without needing a Dropbox account.

@"Kim12" wrote:... it seems Dropbox will no longer work for me or my business. Too bad they screwed up a good thing! How will it no longer work for you? The Dropbox application that handles syncing to your computer still exists and always has. It's just one feature of the app that was removed (the built-in file manager).…

@"puneetmishra" wrote: My storage limit is full (files on dropbox are of 14.8 GB, as per the account) but there is only 5.9 GB files in my dropbox folder. Do you have any backups enabled? Check your Backups page.

@"scpattenden" wrote: I really need to urgently speak to someone to help me. Is their a phone number I can call urgently please There is no phone number. Phone support is only available to Business customers via a callback initiated through the admin console. There is no number available to call. I am desperate to actually…

@"beauknowsdiddly" wrote:I've also sent the link to someone else who does get sound. It's just odd, everything else works on my computer sound wise. All my media players and anything else that has sound. Only Dropbox doesn't work. Plays fine for me as well, both on the Dropbox site and when downloaded. Tried a different…

@"JamesTal" wrote: Hi. I wonder if it is possible to set password for a folder within the app. No, that's not possible, but if you're on a paid plan you have access to the Vault feature. * https://help.dropbox.com/files-folders/sort-preview/dropbox-vault

@"737703" wrote:given a publicly visible download url, how do I add that file to my dropbox without first downloading it to any of my devices? Dropbox has no such function. You'll need to use a third-party extension or service to accomplish that.

@"737703" wrote:Is it possible to upload a file to dropbox given a general download URL? What, exactly, do you mean? If I could save the contents of the URL directly to my dropbox and then sync as-needed it would be a non-issue ... I'm not following how you're expecting this to work. Can you explain it in detail?

@"firebergmusic" wrote:I wonder, does "new files," in this case, only refer to newly added to dropbox, not newly selected for sync? Correct. I go into selective sync to download it to the device. Then, since the setting is broken I have to go back to finder, find that file, right click it and click it again to it make it…

@"mcleodt3" wrote:... I think what I did was sent them access to my acct/folders. ... How can I recall, stop them from having access? You can review shared folders, files and links you've sent on your Sharing page. If you see a link that was a mistake, you can delete it. If you send them an invitation to a shared folder,…

@"jclayton" wrote:I understand that there are changes that occur and will open a request with MS on this, but why would I be getting a permissions related error message? If the error is coming from within the SPMT, you'll need to ask Microsoft about it. Third-party applications are responsible for handling error messages…