Renata7 Helpful | Level 5

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  • Dear @Lusil Thank you - but somehow, I seem to have solved the problem in restoring the few files that were still in the "deleted files" section. After doing so, all the other files reappeared as well. So, you can close the ticket - or if I have to do this, I will. Thank you for getting in touch! Best wishes, Renata
    in Folders are empty Comment by Renata7 March 2021
  • Hi Lusil Thanks for getting in touch. I don't see how I could submit a ticket (I'm a basic user maybe that's why 😓), I'm not even able to chat to the Dropbot? Or is there a link I missed somewhere? Thanks for any help! Best wishes, Renata
    in Folders are empty Comment by Renata7 March 2021
  • Hi Rik Thanks for the quick reply - I will do as you suggested immediately! Sorry for your files!!! Best, Renata
    in Folders are empty Comment by Renata7 March 2021
  • Hi everyone Was there a solution to this problem in the end? I just discovered all my folders are empty - both on the app as well as on the online version of Dropbox. It may be something very similar since I had to do a complete system reboot on my MacBook recently. It irritates me though that the files are gone online as…
    in Folders are empty Comment by Renata7 March 2021
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