Comments
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Bugs absolutely everywhere and ineffectual technical and customer support. Note: once again I apologise to Dropbox Staff — I am aware that this is not your fault. It is disgraceful how Dropbox have abandoned their loyal users.
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Dear Khandy, I completely share your frustration. Until technical support can come up with something better than -our specialized team is actively looking into this- and -I've gone ahead and raised the priority of your communication to high- I think we can safely assume that Paper is quickly approaching a terminal…
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Dear Nancy Many thanks for getting back to me. Can I ask you to answer a simple question? If DB Paper is not going to be discontinued, can someone in your team explain why there hasn't been an update to the App for over 2 years. That is 2 YEARS. And also why there is so much user discontent? The general consensus is that…
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I have been waiting for almost 2 months for Dropbox support’s “engineering team” to fix a very elementary issue on the Paper app (images not showing). Has anyone else had a similar experience dealing with their laughable “customer support”? @DropboxSupport Ticket #23691158: DB Support Chat
