Comments
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So of course it worked this time (drag & drop)!! I tried several times earlier and it said "add to windows explorer?" When I right-clicked on it the option to add it to taskbar wasn't there either. SOOOO...it seems to be working - fingers crossed!!
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Yes, that worked, except it won't allow me to more the shortcut to my taskbar for easy access ( I normally have desktop icons hidden).
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No, I do not see a small icon with my initials/profile picture, and then the option to go to my Preferences? That's why I sent the screen shot - so you could see what I see. So I have no way to do what you suggest (delete/recreate shortcut).
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As I said yesterday when you asked, the version is 190.4.6383
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I don't see those things in that area. BTW, I neglected to mention that I have two accounts (business and personal). I can't imagine that would make any difference, but thought I'd mention it. AND, the dropbox icon didn't disappear from my taskbar, it just stopped working. See attached picture.
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No I haven't - how do I do that? I'm not a techie so step by step please;)
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I just reinstalled normally via my online dropbox. (I've never heard of "advanced reinstallation"). The version is 190.4.6383
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It's the desktop application that won't open via the shortcut icon (on taskbar, in start menu).
