Nick-B Helpful | Level 6

Comments

  • Not quite, it used to work as I described in the "but it should..." part of my last message, however after an update in May or slightly earlier, this stopped being the case and now the app ignores any default app choices.
    in Android app defaults apps to preview files Comment by Nick-B September 2023
  • No, the first tap always uses the previewer, the default app is always ignored and only used by the "open with" option which does not show a list of suggested apps if a "default" has been defined, this did not used to be the case. The issue is essentially that the "default app" configuration is incorrectly interpreted and…
    in Android app defaults apps to preview files Comment by Nick-B September 2023
  • The first tap should only use the previewer if there is no default app configured. The "open with" option to always be available for the occasions when you want to use a different app and should always display a list of appropriate apps, eg: those that can edit a text file. At the moment I have .kdb files associated with…
    in Android app defaults apps to preview files Comment by Nick-B September 2023
  • Quick update. I bought a brand new phone which is running Android 13 and the issue still persists, Dropbox will always try to use its internal viewers even when another app is specified (within the DropBox app) and if the file format is not supported by DropBox it will throw an error, eg: .kdb files which should be opened…
    in Android app defaults apps to preview files Comment by Nick-B July 2023
  • Thanks for your troubleshooting tips Chris, I have unfortunately tried them all without success (for #6 I reported it here rather than raise a support ticket). I am inclined to leave it for a short while as I'm planning on purchasing a new phone very soon, this will have Android 13 (as opposed to 12) and so I'll see if the…
    in Android app defaults apps to preview files Comment by Nick-B June 2023
  • Thanks for your reply, I only get the option to choose another app and select "always" or "just this once" using "open with", unfortunately, the next time I select the file it does back to the default DropBox app and not the one I selected. Also, the only DropBox app that I have installed is DropBox itself, there is no…
    in Android app defaults apps to preview files Comment by Nick-B June 2023
  • I appreciate that DropBox can preview certain files but I would ask why there is an option with the DropBox app to associate extensions with a user defined default app when this is ignored. I have defined a default text and image apps in the DropBox app and DropBox still tries to "preview" them. Also, the statement "For…
    in Android app defaults apps to preview files Comment by Nick-B May 2023
Avatar