Neil B.18 Helpful | Level 6

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  • SOLVED: The sync icons now show up on the MacBook Pro. The GraphicConverter 11 Finder Extensions were checked on the MBP but not the Mac Studio. When I unchecked them the Dropbox sync icons appeared. Everything works well on both computers now. I did further investigating and the Google Drive FinderHelper Finder…
    in Online-only option does not appear in preferences Comment by Neil B.18 April 2022
  • Thanks. I downloaded the standalone Apple silicon installer and installed the app. The icons still do not show up even after a restart.
    in Online-only option does not appear in preferences Comment by Neil B.18 April 2022
  • Yes. I just synced the screen shots I sent you and they are in the Dropbox folder on that computer. Here is the message that displays when I hover over the Dropbox icon on the menu bar.
    in Online-only option does not appear in preferences Comment by Neil B.18 April 2022
  • The Dropbox folder and the Dropbox folder in the Finder window sidebar show the Dropbox logo. The only thing missing is the little green or blue icons denoting sync status.
    in Online-only option does not appear in preferences Comment by Neil B.18 April 2022
  • Thanks. I spoke too soon. Most but not all issues are resolved. Everything works perfectly on the Mac Studio. On the MacBook Pro, everything works but the little green (sync) or blue (sync in progress) icons do not show up. I tried reinstalling the current version of Dropbox, also per online instructions posted by a…
    in Online-only option does not appear in preferences Comment by Neil B.18 April 2022
  • Thanks. The issue is resolved. Ticket #16542466: DB: Smart Sync Does Not Appear in Preferences They suggested I install the latest production version from the website. After I deleted all old Dropbox files I could find, I installed v146.4.4836 and all is well. All was not well when I tried to install v146.4.4836 over the…
    in Online-only option does not appear in preferences Comment by Neil B.18 April 2022
  • The Dropbox installation on the MacBook Pro (M1 Max) was originally on an Intel MacBook Pro and migrated to the new computer, then updated automatically. The Dropbox installation on the Mac studio (M1 Max) was a clean installation with the installation file from the Dropbox website. Both have exactly the same chip, the…
    in Online-only option does not appear in preferences Comment by Neil B.18 April 2022
  • Yes, I see different options when I right/control click on files in my Dropbox folders. Yes, when I double-click online only files on the Mac Studio they open and download for offline use. I can pick multiple files, right/control click on them and choose "offline use" but this is not always reliable. I've attached images…
    in Online-only option does not appear in preferences Comment by Neil B.18 April 2022
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