Comments
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The problem seems to have cleared overnight! I’m now starting to download files for offline viewing in Dropbox and will see whether that works as well.
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I’ve been having the problem for a while. Definitely pre iPadOS 27 update
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Sorry, I was reading Gb, not Mb. Both devices have plenty of storage available. I have gone through the process again, making sure I cleared the cache first, before removing the Dropbox app, restarting the device, then reinstalling Dropbox. For the time being I haven’t marked any folders for offline access, keeping it…
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the ipad does. The iPhone doesn’t but I don’t make many files available offline.
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I have tried all the basic solutions, like turning Dropbox on and off in the files app and reinstalling the Dropbox app….always the same result. Dropbox app version on both devices is 494.3.2
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I have spent a couple of hours going through files and finally found one with a sync error icon. I unsynced and resynced and the error has cleared! Not sure why this didn’t show up as a sync issue on the “Sync and Storage” page of the app, but the problem is solved.
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Have reinstalled as suggested, but no difference. Still stuck with syncing continuing indefinitely.
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Hi @"Jay". In Finder, all the folders show the green tick-mark as they are available offline. None of the top-level folders show syncing activity, even when files are syncing in child folders. The syncing files themselves show the cloud icon. I have a huge number of files and it isn’t practical to go through every folder…
