Mark Super User II

Download Dropbox and let it do it all automatically for you www.dropbox.com/install 

It should work if you install Dropbox twice - once on each user profile and set up the Dropbox location as the same for both.

Dropbox doesnt release Road Maps I'm afraid guys. Unfortunately you, like us, will first know about any new developments if/when they launch. 

www.dropbox.com/help/167 and no, they are all random.

Thats more than likely the exporting to Pages. Dropbox does not alter files. At all. In any way. 

Dropbox doesnt change files. However, what it may do is show a preview of the file with as close a font as it can. If they download it they will see the actual file as long as they also have the font on there machine

moves to correct forum

All you can try and do is put then files back EXACTLY where they were. Other wise, no, they cannot be re-activated 

Unfortunately the only person who can do it is the original person who sent it. As Rich said she needs to get you a new link or go to www.dropbox.com/links and change the expiry date of the link if its still accessible. Ultimately, however, the only person who can do it is the originator of the link.

Kate - why not just download the desktop client and let Dropbox do what its supposed to do - download everything instantly from the cloud to folders on your machine? www.dropbox.com/install 

It is coming! Project Infinity was announced this week so I can only assume the OS's etc. have shared the API..... however, what we dont know is when its coming or if its going to be available to only Business, or Business / Pro etc. 

It was a dream I'm afraid - or you've misread the Business promo. For Pro users everybody takes the hit, for Business users it is done only once.

Do we have any hope of getting these photos back? Unlikely - as thats over thirty days ago I'm afraid. 

Was it shared BEFORE the files were deleted? If so yes, he should be able to recover them. If not no. They are lost.

I doubt it did, I think you have probably claimed it earlier than intended or believe you get additional space for a second device. You can ask support to check though as has already been said.

Its a pre-loaded message on the device Brian - one which must have been produced before the promotion ended I'm afraid. 

Its automated Nissan. So it isnt a case of 'getting the date wrong' when setting it up. The sales receipt won't help as I said because various devices had various timeframes on them - it was also network dependent not just brand. You would need the initial email if anything. And no, nobody can help here. All you can do is…

Some promotions were only 1 year Nissan. They were all different lengths. If you've received notification your promo space has expired I'm afraid its expired. 

miki - please read the thread. This is explained and discussed frequently. 

As per the above I should be entitled to the free space as my tablet was between 2012-2014 and came pre-loaded with the app and I am a new user. The tablet has never been used before so no-one else has claimed the free promotional space. However. As has been said the promotion has expired. Therefore, unfortunately,…

How can I redeem the promotion now? You cant I'm afraid. The promotion has finished. 

It means you need to delete more photos. Or, possibly restart Dropbox on your phone. Check www.dropbox.com/account to see how much space you have. 

Can I deletes a file to upload a new file? You would need to have deleted enough files to bring yourself under quota before you can upload anything new. Or whenever I deletes a file, my space would also perish??? It has already gone (or perished). So you cannot use it any more. Dropbox also reserve the right to delete…

No it won't - as is said quite a few times on the thread. It will just stop syncing and new files or changes until you get yourself back down below quota. 

I have just installed Dropbox on my brand new Samsung Galaxy S7 purchased yesterday That in itself means your device does not qualify I'm afraid - as per the help links within this thread. Devices ONLY QUALIFY if the Dropbox app is pre-installed as a factory installation. It does not qualify if you install it yourself. 

Why not offer a smaller package Lots and lots and LOTS of threads on this. Have a search. Long story short. They lose money. They've tested them more than once. Including again just this year. They lost money. 

Expiration is usually 2 years from activation. 

Have you followed the advice already given? If so what have you done? 

So I uninstalled Dropbox, updated to the latest version, and signed back in. Still did not receive the space. Any other suggestions? Matt - you need to ROM the device back to its initial configuration. Andrea - no, but syncing will stop so you wont be able to add or edit files till you reduce your quota. 

Just link it to the other account and it'll be fine. However, you have to use the FACTORY installed version - so you're going to need to flash the device back to default settings. It does not work if you install/upgrade Dropbox in anyway.