Mark — Dropbox Community

Comments

Barry - same as Mark please post your screen shot.

in Erroneous "Your Dropbox is full" message Comment by Mark October 2016
If you have a shared folder inside your Dropbox then it uses up your quota. Therefore if you need access to it you need to get more space either via referrals, or, paying.

in Erroneous "Your Dropbox is full" message Comment by Mark June 2016
If there are a lot, maybe dropbox can reconsider this for pro users... As with the XP changes they will have already factored this in. Sorry

in Discontinuing rendering of HTML content Comment by Mark September 2016
Nobody here can answer that I'm afraid Rich - we are all users like you

in Discontinuing rendering of HTML content Comment by Mark September 2016
why not issue a warning to bad actors and then disable it for those that don't comply and let legitimate users continue to use this feature Because people can set up infinite accounts in seconds - quicker than they can be removed.

in Discontinuing rendering of HTML content Comment by Mark September 2016
No I'm afraid not. The T&C's do not allow for refunds I'm afraid. This is why you are emailed prior to renewal to warn you.

in Can I be refunded for my Dropbox plan that just renewed? Comment by Mark September 2016
Dropbox do not release roadmaps I'm afraid. You won't get a live person unless you are a Business user. All you can do is post an email to www.dropbox.com/support

in Will there be a 2TB option for personal accounts? Comment by Mark May 2016
... ?

in Cannot establish a secure connection Comment by Mark August 2016
I'd suggest googling for how to do the trace route and then posting it to support - this is a user supported forum, nobody here can help I'm afraid.

in Cant establish secure internet connection Comment by Mark August 2016
Whats your ISP Rene?

in Cant establish secure internet connection Comment by Mark August 2016
Your last response was insulting and a perfect exanple of the horrible customer service Dropbox offers. I'm not a Dropbox employee Chris - I'm a user just the same as you. This situation should have been happily remedied immediately. Which is not possible on a predominantly user supported forum - as I said you'd need to…

in My Dropbox account got downgraded before its due date. Comment by Mark August 2016
Well, I really need to upload some files this morning So pay for and upgrade today and you can. Instantly. You can't tell someone they have until a certain date to pay and then change that. Log a ticket and request support, but, ultimately you are not paying for the service (which by the 22nd of August they'd tried…

in My Dropbox account got downgraded before its due date. Comment by Mark August 2016
I can only assume the second email is a mistake I'm afraid. Being totally honest the only way to even attempt to get it upgraded until the 6th (although thats probably not going to happen) would be via a ticket but as a now free user replies do take many days.

in My Dropbox account got downgraded before its due date. Comment by Mark August 2016
You would need to upload it to Dropbox and then paste a shared link here or the file itself. Unfortunately as you've not paid I dont think there is anything you can do other then upgrade soon as possible.

in My Dropbox account got downgraded before its due date. Comment by Mark August 2016
Can you post a screenshot from www.dropbox.com/account of your upgrade dates? Dropbox is a subscription service so payments go through automatically - you dont need to go and manually do it month on month so it sounds like the payment failed.

in My Dropbox account got downgraded before its due date. Comment by Mark August 2016
Thats the cost for Dropbox Business. That means somebody has had a trial of it and continued with it. www.dropbox.com/business www.dropbox.com/support for help with it.

in Dropbox charged me $750! Why is that? Comment by Mark May 2016
Error 403 means you've generated the link incorrectly. You need to follow www.dropbox.com/help/167 If there is no extension available just re-add it.

in Extensionless files can’t be previewed Comment by Mark August 2016
As it isnt mentioned in any of the materials that have come out with it I think we can probably safely assume that no it won't.

in Will renaming a shared file or folder also rename it in everyone else's Dropbox folder? Comment by Mark May 2016
Windows 10 works exactly the same way - it only syncs what is in the Dropbox folder if you have installed the full client. If you have installed from an app store it doesnt sync anything unless you physically open the app and put it in there.

in Is there a way to automatically copy files from my C: drive in windows to dropbox? Comment by Mark May 2016
What if I use selective sync to sync the folder from windows c/downloads to dropbox? No. Selective Sync simply deletes folders locally from your hard drive but leaves them in the Cloud. I can't seem to figure out how to get dropbox to search my c drive so I can add the folder. Because you cant. As I said that isnt how…

in Is there a way to automatically copy files from my C: drive in windows to dropbox? Comment by Mark May 2016
No there isnt a way to copy files to Dropbox - one of the reasons being is it isnt designed as a back up tool. Its a syncing one. And no, no issues with large files either.

in Is there a way to automatically copy files from my C: drive in windows to dropbox? Comment by Mark May 2016
*moves to API forum*

in how to read the no of files in a dropbox one by one through vb.net?? Comment by Mark August 2016
*moves to API forum*

in Upload Corrupted Comment by Mark August 2016
We are all users Jinia. I'd suggest contacting Dropbox on the links already given.

in Is there any API available for Drop box Reseller model? Comment by Mark July 2016
A company that thinks spamming a forum to become a partner probably isn't a wise decision...

in We are an integration partner from ENSIM,Ingram Micro,our product enables cloud service from wor ... Comment by Mark July 2016
Got to be honest and say no idea, I'm just a user like yourself. However, the API guys are really good who will no doubt pop along later and offer pearls of wisdom. They are in SanFran though so probably not up yet!

in Does Dropbox plan to implement a development environment like 'Box' Comment by Mark July 2016
Ah, so the £66 was for 5 x $15? I was working on $99 converted to £ (you know since Brexit....!)

in Does Dropbox plan to implement a development environment like 'Box' Comment by Mark July 2016
Why exactly did you sign up and pay for an account? Dropbox offers totally free, fully functional accounts. Theres no need to pay for an upgrade at all. Also, the upgrade to Pro is instant. There is no trial. Its a pay and upgrade. Thats because the way the free version works you don't need a trial. You can of course opt…

in Does Dropbox plan to implement a development environment like 'Box' Comment by Mark July 2016
Sorry for your loss. However, as has been said I'm afraid not Stephanie. Dropbox now has no connection at all to this device. Once a device is unlinked you need the physical device in your presence to reconnect it

in My laptop was stolen - what can I do? Comment by Mark September 2016
No, theres nothing I'm afraid. By unlinking it the device has no connection at all back to Dropbox. Its only possible to relink to Dropbox now via the device itself.

in My laptop was stolen - what can I do? Comment by Mark July 2016