Mark Super User II

Dropbox cannot alter files at all - it simply hasnt got the capability or capacity to do so. You've not said which files are not opening BUT my guess is the ones starting 6.2 etc.? If you notice the .pdf (or .doc/docx) is missing from the end of the file name, so, the computer doesnt know how to open them. Simply rename…

Я боюсь ты не сможешь. Dropbox не поддерживает встраивание видео.

Which parts in particular @"jordancarter" ? I think for a lot of people they dont 'get' the concept that Dropbox is on their local hard drive and is essentially a mirror to the cloud. I do, however, believe that the new backup feature is badly explained/implemented and causing far too many confusions. 

Without access to the email or a device already logged in I'm afraid you cannot do anything to regain access.

If its not showing any activity on Events I'm afraid they are unrecoverable - that list is wiped, I believe, after 6 months (the maximum recovery window for paid plans). So, as nothing shows there the files are not recoverable via Dropbox. You will need to try any linked devices or your own backups I'm afraid. 

Do you mean 'no activity' at all? As in the Events log is totally blank? Does anything, at all, show at www.dropbox.com/home ?

As its a third party tool you need to speak to Pocketbook I'm afraid

Hi @"David Noone" Delete, or rename the Dropbox on E: to something else and then use the move Dropbox option in the menu to put it on the other drive. Please make sure its an internal one though. https://help.dropbox.com/installs-integrations/desktop/move-dropbox-folder For info if you ever need to do a reinstall again if…

Dropbox does play nicely with second internal drives... thats very badly worded that document. I always had my Dropbox folder on a separate D:\ drive when I used Windows. However, its right that it doesnt play nicely with external drives and that should be avoided. 

The best thing to do is email abuse@dropbox.com with the appropriate links. I've always found them super quick at replying.

If you are getting a 404 error the link is either not created right, or, its not being shared correctly. Other errors show when you get different issues. Can you detail the steps you are taking to get the link?

You can delete / unlink old devices from www.dropbox.com/account . Click on security and then you should see all devices listed

Is the rest of the Business team still valid? If so the only person who can help is the Admin of the Business team - they should hopefully be able to restore it for you

Read only links that you view on the website do not use up quotas. Shared folders you need for access to edit files do take up quota. There isnt a way to share space unless the other person has a Business account and adds you to the team. 

Do you still have a computer or device signed in to the account? If not you need to use the emergency pass codes you are given when signing up for the codes. Without them I'm afraid the account is lost.

Are you a part of a Team at all? If so you need to leave that first and then go to www.dropbox.com/account and scroll down to the bottom of the page

Have you given Dropbox time to download them? Things take time - it does all folders first before files. Do you see the files at www.dropbox.com/home ?

Can you try clearing your cache and cookies etc. to see if that helps?

Hope you have a great one @"Amy" ! See you on the other side.... things can only get better.... cant they!? :)

No, sadly as that is how the files are stored in the cloud so its an infastructre restriction not a device one. 

It will speed up naturally as you give it time. Thats because as it starts off it does all the folder structure creation and small files first - this has huge overheads due to the fact it has checks everthing. However, once it gets to larger files it does them in 4mb chunks and does not have the overheads of individual…

No there isnt. This is because the security for accessing it is set up on the website itself. 

Tap the button that says 'Open in Desktop App' and that will open it on your machine if Dropbox is installed. If not go to the Dropbox page where the file is, dont click on the name of the file but the 'bar' next to it. Then click on 'Download' 

Thats a restriction of Office online itself, not Dropbox. You will need to open the file in Excel on a computer as the error says rather than via the web.

Its quicker and easier to get the bank to do it - thats their job, thats what we pay through the nose for with them in charges and interest.

If your account is stolen/hacked it is the credit card companies responsibility to sort. After all, how many other purchases will they make?

I love putting all of my Documents (everything!) in to Dropbox so that when I get to work or wherever I am going I know if I forget something or need access to something else I can. Its made my life soooo much easier by literally having 'my life' in my pocket on my phone/iPad or, if I need access to more stuff, via any…

www.dropbox.com/downgrade

I'm 99.9% sure you are fine :) The App store is usually really good around charges etc.

Any chance of a screengrab with any personal info blocked out?