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We recently started rolling out a new beta that we believe will improve the behavior of searching for online-only files on Windows. Feel free to install it from here, and let us know if this is the case for you. As mentioned before, this will also be rolled out in a stable version soon. Thanks to everyone that reported…
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As mentioned before, we have received positive feedback from users stating that search is working for online-only folders, but we're also aware of the reports here about it still not functioning on file search. We'll make changes that we believe will address this within the next few weeks, so please make sure you update…
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Thanks @"mxoh" and @"SteveWeston" for your reports. I'm currently investigating what could be happening since the solution should work for files and folders, and we have already received positive feedback from a lot of users as well. Would it be possible for you to submit a support request with a few screenshots and…
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The Windows search functionality, that allows finding files set to online-only through the Smart Sync feature, is now available on computers with versions of Windows 8 and above, starting with the beta version 60.3 of the Dropbox desktop application that you can find here. When this is available in the stable version 60.4…
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Users that reported this issue through support tickets have mentioned that after reinstalling the latest versions of their antivirus, as well as the Dropbox desktop application, the message doesn't appear anymore and the issue is resolved. Please try with this and let us know if it's not the case for you. Please also let…
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The issue has been resolved by Trend Micro and we have confirmed that the Trend Micro fix worked and no longer have a freeze on start when Dropbox is set to run at startup as well. For reference, the Virus Pattern that contains the fix is 14.287.00. Thanks to all of the users that reported this!
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Hello, We have decided to add the "Open With" action back to the action sheet from file browse screens, and then from the preview screens on Android. This will be included within the next couple stable releases of the Dropbox mobile app that should be available within the following few of weeks. Sorry for any inconvenience…
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By design, the Dropbox Update process is separate from the client and does not have access to the client's preferences, it uses the Windows OS network preferences rather than the Dropbox desktop application's proxy settings.
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The issue that prevented Camera Uploads from working on version 31 and later of the desktop client running on Windows has been fixed. As mentioned, the fix should be automatically installed on affected computers, but it’s also available here. A restart of Dropbox may be necessary after the update takes place. Once the…
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We’ve identified an issue that is preventing Camera Uploads from working on certain versions of Dropbox. This issue impacts versions 31 and later of the desktop client running on Windows. We’re working on a fix which will be deployed in a new version of the application soon. This new version containing the fix should be…
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The issue preventing v31 of the Dropbox desktop application from starting on certain Windows computers has been fixed. As mentioned, the fix should be automatically installed on affected computers, but it’s also available here. A restart of Dropbox may be necessary after the update takes place. Apologies for any…
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We’ve identified an issue that is preventing the latest version (v31) of the Dropbox desktop application from starting on certain Windows computers. We’re working on a fix which will be deployed in a new version of the application soon. When we release this new version it should install automatically on affected computers.…
