Juxedo Helpful | Level 5

Thanks @Jay . I've raised a support ticket detailing all our issues. Thanks again.

Hi @Hannah Thanks for the email. Please find attached a screenshot of the yellow alert bar within Microsoft and also an image showing alert icons next to the files of concern when first opening PowerPoint. We've had this happen on a few devices, both in the office and working from home, internet connections all good as…

Hi @Hannah - thanks again for the email. I've ruled out the time to save thought as it happens with new/blank presenations too. We're now having issues where files suddenly cannot upload/sync - a yellow alert bar appears in PowerPoint asking us to wait or save a copy. When we save a copy the copied file loses all of it's…

Hi @Hannah Thanks for the reply. I've read through the link you kindly posted, and yes, this is exactly how we are all set up. We are just finding that when new files are created, say in PowerPoint, then saved to the Dropbox that the Autosave doesn't automatically turn on - you have to quit the file and open it fresh…