Juliev22 Helpful | Level 5

Thanks Megan. I replied to the email - did my reply get to you?

Thanks Rich. It is not working for me. I need someone from dropbox to assist me directly I believe. Appreciate your help tho

Megan Can you please contact me as well? I was the original poster with the same issue. I tried logging into the billing page without being signed in as Rich suggested but it is not working. I would like someone from dropbox to contact me please to help me navigate this issue and cancel my old account. Thank you