JudiEvans

Ed, it HASN'T been fixed. I can now download a 406MB file, but that's no good because I'm trying to download a 426MB file!! Pls can you re-look into this? URGENTLY!!

in Why does the downloading of my files fail at 315MB every time? Comment by JudiEvans February 2017

Sorted now thanks, ticket submitted :)

in Why does the downloading of my files fail at 315MB every time? Comment by JudiEvans January 2017

Ironic, trying to submit a support ticket, but all I get is an error msg!! Will keep trying...

in Why does the downloading of my files fail at 315MB every time? Comment by JudiEvans January 2017

Hi, I've got the same problem, a 622MB .numbers file, shared with two others. We've been using it for many months, downloading it regularly with no problem. But now it won't download and I get msg "330.4MB of 621.2MB - cannot parse respo..." Can you help? Thanks, Judi

in Why does the downloading of my files fail at 315MB every time? Comment by JudiEvans January 2017

JudiEvans Helpful | Level 5

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