JohnL3 Helpful | Level 6

Thanks for all of your comments!

Hi Hannah, I'm fine thanks, except for my iMac issue. No, I never did access files using the Dropbox website. I see your point. So would this mean that deleting the Dropbox app had nothing to do with the loss of my files? Could it be a Monterey problem?

If Dropbox was routinely sending my files to the Dropbox Cloud, would the missing files have previously been stored on a Dropbox server someplace? I was using Dropbox Basic, which I think stores the backup for 30 days, right?

Hi Nancy, I just checked Deleted Files page, and it says "there are no recently deleted files". To update you, I just returned from our Apple Store, where I had an appointment with a "Genious". He spent several hours and ran some software, but ended up having no idea what is wrong or how the Finder folders Documents,…

Thanks, Megan. I just went to the Events page and there's very little in there. I don't see anything about downloading errors. In fact, there is no activity recorded until 7/22, when it says I added a Documents folder, which is empty, and increased my quota to 2TB, which must be my order for the Plus version. When I change…

Mark, thank you for the reply. I had already mistakenly deleted the Dropbox app and emptied Trash a week or so ago, which started the problems I posted to you. So I skipped right to the Terminal folder step and followed the instructions to enter the code lines. Using Finder to look for "~/dropbox on the hard drive doesn't…