Jlameyer313

FYI I just tried on a different laptop - Chrome and Microsoft Edge and the same error is occuring. I'm guessing it is directly connected to my account.

in I see "There was an error downloading your file.", and I can't download my photos. Comment by Jlameyer313 October 2018

Yes please thank you

in I see "There was an error downloading your file.", and I can't download my photos. Comment by Jlameyer313 October 2018

Update: I have several photos starred on my homepage from 2017. I am able to download all of those. I still get an error message when trying to download any other photo I have (I've tried 20 from separate folders).

in I see "There was an error downloading your file.", and I can't download my photos. Comment by Jlameyer313 October 2018

Hi Walter, I have restarted my computer, cleared the cache, and tried incognito. I get the exact error for all the files. On Chrome I receive an error message. On Firefox nothing happens including no error message.

in I see "There was an error downloading your file.", and I can't download my photos. Comment by Jlameyer313 October 2018

Jlameyer313 Helpful | Level 5

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