Comments
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Same. I have given up reinstalling, Now waiting for a fix.
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It has now reverted for me too. The reinstall only fixed it temporarily. I’ve emailed Support. As you say, it looks like it will need to be fixed from the top. .
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It should force Word to open via Office if you delete the Separate Word app and clear the cache, phone off and on etc as above.
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Have you tried installing the Office app? I think the Office app is supposed to replace the separate Word, Excel etc apps as a superior model. That’s what I am using. It’s not reverted yet. If it does, though, I’ll let you know. .
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Have you tried installing the Office app? I think the Office app is supposed to replace the separate Word, Excel etc apps as a superior model. That’s what I am using. It’s not reverted yet. If it does, though, I’ll let you know. .
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The following 👇 only works temporarily. I received these instructions from the Dropbox support team. Since it then reverted to not opening Word/Excel, I’ve sent Dropbox Support a screen recording. Their rep says they will look into it. iOS Clear Cache/Uninstall/Reinstall Instructions: 1) Clear the cache on your Dropbox…
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Having the same issue with both microsoft word app and microsoft office app.
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Thank you for your response. Yes, both my Dropbox and my Word 365 are up to date. When opening a Word document directly from the IOS Dropbox app, it opens an older version and seems to be struggling to sync it from Dropbox to the phone, repeating the message ‘downloading recent changes’. It used to work perfectly, but I…
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Same problem
