Comments
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My problem has been resolved. Thank you for your help.
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I received an email that told me which file was causing the problem. I responded to the email but I just received notification that for some reason the email could not be delivered. Here is what I said: I have removed the file that you identified as being flagged for malicious content. For future reference, what type of…
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I have see the email now. I read through it and I will respond to the email with more information about my account, the usage, and a few other background details. Thank you.
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I am still waiting for some sort of indication that anyone looked at my problem. I am not able to do my job while my account is locked like this. If someone could tell me what I did wrong I would be glad to fix it or not do it again. I have been using Dropbox for several years and never had any issues previously.
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Thank you for opening the support ticket. I appreciate it. Please let me know if you have any questions for me.
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Yes. I did read through the Dropbox articles that offer possible reasons for this issue. I don’t believe any apply to me. There are relatively few people who have access to the files where I am the owner and they do not access the files very often.
