Hannah C Dropboxer

Hi @"chaseclay"! I work on previews at Dropbox so I'm interested in learning more about the problem you're experiencing. Just so that I'm understanding the problem correctly: * You create share links for Dropbox paper docs or Dropbox folders * You post that link to a different site where others can look at the content *…

Thanks for your thoughtful response, @"Angela Borrero"! This is really helpful for us to understand the workflow for you team, and how/what we might need to build to solve this problem. While it's hard for me to say when we might be able to actually ship this, please do let us know if you have any other feedback or…

Hi @"Angela Borrero", thanks for sharing this idea and the context. This is super helpful! We don't have the flow you described today and I apologize for the inconvenience. However, I'd love to understand your workflow a bit better so we can think about the right solution. A few follow up questions: * How is the share link…

Hi @"byang92" & @"Smallishman", I'm sorry to hear this! Are you or your clients still seeing this issue? I believe this issue has been resolved but want to make sure. Please let us know if you continue to see an issue.

Hi @"DaveLeeNC" ! As @"Rich" mentioned, we do not render HTML files today to prevent abuse via share links and I apologize for the inconvenience. I'd also love to understand how you are using Dropbox and HTML files (e.g. Who are you sharing these files with? Why via Dropbox?) to see if there are any workarounds and help us…

Hi @"NPN-PN" Following up here -- we have released text file editing on web. Please see this post for more information. Thank you for sharing your feedback and please feel free to let us know if you have any other questions or feedback as well! Thanks, Hannah

Hi @"jb43" I know it's been a while since the request, but we are excited to share that Dropbox now supports text file editing on web. See this post for more information. We appreciate your patience and please let me know if you have any other questions or feedback. Thanks! Hannah

Hi there! My name is Hannah and my team at Dropbox owns this flow. First, thank you for sharing your feedback with us! We have heard similar feedback and it is something we are exploring. It sounds like your recipient is able to leave regular comments but not the time-stamped comment, is that correct? If so, my team will…

Hi there! I'm a product manager at Dropbox and my team is working on bringing the .txt file edit functionality to desktop web soon! I'll update this thread when it becomes more widely available. We appreciate your feedback and please let us know if you have any other questions & comments as well! Hannah

Hi @"adrianshots" ! Thanks for sharing your feedback. I'd love to learn more about your general workflow with your clients and how you use different folders. For example, do you add them directly or share links to the folders? How do you then collaborate within the folder? If you don't mind, could you share what that might…

Hi @"CChesnutt" ! In addition to @"Jay" 's questions, what kind of file type are you trying to view in Dropbox? Thanks, Hannah

Hi GigiB1, Jumping in here to note that we found that we actually cannot support password protected Office files on Dropbox at this time. The problem is that we are asking the users to input their password then saying there is an issue. We are looking to do the following to resolve this issue: 1. Show the correct error…

Hi all, Chiming in here and apologies for the inconvenience this has caused. We found an issue that may have caused the issues described in this thread. We have fixed the root cause - could you check that you are able to successfully preview files now? Thank you!

Hi folks, Chiming in here and apologies for the inconvenience this has caused. We found an issue that may have caused the issues described in this thread. We have fixed the root cause - could you check that you are able to successfully preview files now? Thank you!

Hi Dodecahendrane, Could you try the following to see if this solves the problem? 1. Go to https://www.dropbox.com/account/connected_apps You can also get here by Account -> Settings -> Apps 2. Scroll down to "Default editing apps" 3. For PowerPoint Presentation, select PowerPoint for the web 4. Go back to the page where…

Hi Sarenas, Could you share a bit more info about the video file itself? How long is the video and how big is the file? What resolution is the original file? Thanks!

Hello! I'm excited to share that we now support transcription on audio files as well and hope you find this useful! Please let us know if you have any other feature requests or see issues with the feature. Thanks for being a Dropbox customer 🙂 Best, Hannah

Hi everyone, We were able to identify an issue that was causing the inconsistent behavior with the "Open In" button. This should now be resolved but please let us know if you continue to see this issue. Thank you for bringing this to our attention and apologies for the inconvenience this has caused. @"michal_j" Are you…

Hi Mark, We started with Stable releases but we are hoping to add release notes to both Beta & Stable releases soon, so definitely be on the look out for that! Thanks! Hannah

Hi Mark, I'm Hannah, a product manager at Dropbox and I'm glad to see that you are excited about the release notes! I know that you've been waiting for a long time for us to bring back the release notes and we appreciate your patience. Hopefully you and other users will find them useful and please let us know if you have…