HTP — Dropbox Community

Hi, Anyone can help me on this? Thanks in advance!

in Do not receive verification code via SMS Comment by HTP September 2021

Hi Lori, Just found out that our mobile phone service provider does not allow to receive OTP sms from overseas anymore. So, is it possible for you to send the verification code to my registered email instead of sms? Thanks, Hai

in Do not receive verification code via SMS Comment by HTP August 2021

Yes, pleasure!

in Do not receive verification code via SMS Comment by HTP May 2021

Hi Lori, As mentioned in my previous post, I don't have connected device for that account, only logged in on my phone. Now I don't receive verification code to re-active my account and therefore, cannot disable 2FA

in Do not receive verification code via SMS Comment by HTP May 2021

Hi Lori, Thanks for your recommendation. Actually I have 2 dropbox accounts: 1 normally used on my phone and another one (the one I am using to post here) is used on my laptop. So, I do not have connected device so that cannot disable 2FA. Kindly advise how to do. Brgds, Hai

in Do not receive verification code via SMS Comment by HTP May 2021

HTP Helpful | Level 6

Comments