Comments
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Hi Megan, he sent me a form like follow up email after our phone call telling me if I need ed more help to click the link and he would call me back. I was supposed to get a phone if needed by responding to that email which I did 3 times. I have received no emails from him or phone calls from him and I'm not sure what the…
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Hi Megan I have not gotten a reply from nobody. I have not received any phone call since my initial conversation yesterday, August 20 I've spent 15 hours with chat with no help. I have not spoken or received any communication and they will not let me put a request in for a phone call. Again, I have not spoken with anybody.…
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this all started because I received some help from somebody online who took control of my monitor, and with my help had me modify and make some settings. He rushed me off the phone because he thought it would take too long for the settings to download, but after everything was completed, it really screwed up my system. I'm…
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Megan, I'm at a loss, I have now spent at least 15 hours of my time trying to resolve my issue that dropbox caused on my system. I have spent hours using your AI chat running in circles. I cannot schedule a phone call because I have one in queue which does not exist. It's been more than 24 hours and there's no possible way…
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that was really nice of you to get back to me, I appreciate it. It's surprising because typically I'm able to get someone to call me back initially and it typically doesn't take more than 5 or 10 minutes but thank you.