Greystones Helpful | Level 6

I was referring to switching off Camera uploads. I assume syncing files refers to my uploaded files in Dropbox with those on my laptop; which I assume needs to be switched on? Regarding the chatbot query, I have quoted above the sentence on my Basic (free) Support Plan which definitely says at the end "… Community and…

Jay, my personal photo is at the top right of the page (after clicking it) & although it has a dropdown box which includes Preferences, there is no Backups listed?

Jay, regarding the chatbot query, on my Dropbox support page there is no chatbot or mention of it?

Jay, although I have a dropbox icon on my laptop bottom taskbar, when I click it there is no avatar, profile picture or initials in the left-hand corner of my dialog box (which opens as Home page) — just 3 other icons?

Thanks, Jay, for an immediate response, but I do not possess an iPhone — just a laptop — so I cannot open a mobile app. I actually want to switch off uploads from my laptop to my Dropbox, which has gobbled up my storage; & initially I did not ask it to upload them but it appears to have switched them on without asking me?…

Please note Jay, that I omitted to add another inverted comma after my quote from my Basic Support plan.

In my own Basic Support plan it says as follows & please note the last word: " Your support options Your Dropbox Basic plan includes access to our Help Center, Community and Chatbot. I think you are referring to LIVE CHAT in your paid plans; but my plan says the Community has a chatbot too? Actually, I wanted the chatbot…