Comments
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I just installed OS 13.5 and am happy to verify that this, indeed, solves the problem. Thank you Dropbox team!
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Thank you very much for the follow up!
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@"Walter" @"Hannah" @"Rich" Expanding on the issue, I tested and am finding that the problem exists with png, jpg and tiff files, as well. None of these open in Safari if they are in Dropbox. My configuration: Mac M2 Ventura 13.4.1 Safari 16.5.1 DropBox app 177.4.5399 Dropbox folder is installed…
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I already have and reported earlier in this thread. Private browsing in safari does not work. There are no plugins or extensions in my safari app. Chrome works fine.
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The files are already downloaded, hence, available offline. If I move pdf files out of dropbox, they open fine in Safari. If you have a Mac available, give it a try. Place a pdf in a Dropbox folder, then with Safari, use File>Open File... and see if it opens.
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I believe I found the source of the problem but not a solution. On a separate (and fully up to date Mac) pdf files in dropbox were opening fine in Safari. This Mac had the dropbox location as /Users/username/Dropbox. However, the dropbox app updated moving the folder to /Users/username/CloudStorage/Dropbox. Now the issue…
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Same problem with private browsing on. The message is "Failed to open page," regardless of whether private browsing is on or off.
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I cleared the cache using the option in Safari's Develop menu. No difference.
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If I open in Chrome, no problem. Definitely a Safari/Dropbox issue.
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I find the same thing. Without being able to search in specific folders, Dropbox has become almost worthless in my usual workflow. I submitted a ticket and the specialist who responded stated "Dropbox engineers are aware of the problem and are working on a solution." However, no timeline. Moreover, I haven't seen any…
