Floyd123 Helpful | Level 6

Okay after 2 days I finally got a response back from the Dropbox team. This is how you remove the file. Login to Dropbox via your browser. Click on shared files, you should see the file that you wish to delete, click on the three dots then click remove file.

Okay after 2 days I finally got a response back from the Dropbox team. This is how you remove the file. Login to Dropbox via your browser. Click on shared files, you should see the file that you wish to delete, click on the three dots then click remove file.

Okay after 2 days I finally got a response back from the Dropbox team. This is how you remove the file. Login to Dropbox via your browser. Click on shared files, you should see the file that you wish to delete, click on the three dots then click remove file.

Already tried that it didn't work. 

Okay so I have sent it to the email address that you have asked now what? No one has responded with a resolution.

I am not on this forum for any other reason but to figure out how to delete the file. I have to say it's a bit ridiculous that the help center just totally dropped the case. And does not answer back?

It certainly appears to be saved to my account I get the whole idea of reporting it however there has to be a solution to delete this from my Dropbox account. Please advise ASAP as your help center was unable to help at all. 

The delete option is shaded out when right clicking over file. Says I do not have permission to access the file. 

I have the exact same problem. I reached out to Dropbox staff. They were no help whatsoever. I asked for a technician to call me and was told my subscription doesn't include person to person calls. So I guess I have to upgrade to resolve? Meanwhile leaving me vulnerable to possible virus?