Comments
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Technical fix from DropBox Engineering MOST appreciated: things are back to normal/appear correct, not blurred, to the casual viewer on preview. Thanks to the Engineering team and to all my fellow-sufferers of the bug who kept after customer service/tech support!
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Jay: The Preview pane is what any prospective employer (client or firm hiring person) is going to view/see first, and first impressions MATTER. Right now, Dropbox is giving a very poor extended impression. Nobody seems to have identified what's causing this issue, across multiple browsers for lots of users. This is in YOUR…
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Heya Ed - same here - never had this problem before, and a free user, but there's no way I'd upgrade without them fixing this...pfft
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Agreed Ed - what's INFURIATING is that Dropbox doesn't fix the issue, which renders their platform nearly useless to me. And they've had this issue, as you note, for YEARS, and all their tech staff do are give answers little better than "have you tried restarting your computer" (nearly.).
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Aha - I see how to force the download, but that's no help to me - I need some outside/any user to be able to see my existing PDFs in your preview pane UNblurred.
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@Jay Hmm...where do I go to alter the settings referenced in this article: https://help.dropbox.com/share/force-download I don't see anyplace to make those editing changes in either my browser or my Dropbox setup - and it's MOST important that a random potential employer I send the links to can open it UNBLURRY without any…
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I'm having this same issue, and I'm a designer - this is my resume' and portfolio documents, and simply NOT acceptable, and none of the responses I'm hearing from Dropbox do anything other than delay and/or blame the user. We need this fixed, or it's off to Google Drive. In the case of my photo portfolio and drawing…
