Comments
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Thank you for your response and for your support. We would like to inform you that we have followed all the troubleshooting steps you suggested, including: * Checking for antivirus, firewall, security software, proxy, and VPN * Temporarily disabling any related security software * Ensuring that Dropbox is not being blocked…
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Dear Dropbox Support Team, Thank you for your continued assistance. We would like to emphasize that this issue is extremely urgent for us. The inability to complete the purchase of the Dropbox Business subscription is seriously impacting our company’s daily operations and team collaboration. Our team is currently waiting…
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Dear Dropbox Support Team, We are writing to report an issue encountered while attempting to purchase a Dropbox Business subscription using monthly billing. During the payment process, we are repeatedly asked to complete a human verification (captcha) that involves matching dice numbers and calculating sums. Each…
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Our team is currently operating in Vietnam, while the company owner and billing account holder is a Taiwanese national, and the credit card used for payment is a valid Taiwan-issued credit card under the company owner’s name. During the payment process, the system requires us to complete five human verification puzzles to…
