Erik_Nielsen — Dropbox Community

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Well I had a few days of pretty flawless operation. However yesterday and today I am having issues again, though not as bad. Dropbox is spending a long time syncing and reconnecting. However it is not impacting Finder in the way it was before, so that is a relief. I see it has updated to v271.4.4292 at some point so they…

in The desktop app freezes on macOS (26.5.2) with a "Reconnecting to the internet" error. Comment by Erik_Nielsen September 18
I have had a Plus account (2TB) for at least 10 years. I will attempt a reinstall when I get some time, perhaps on the weekend. Today, knock on wood, so far has been ok.

in The desktop app freezes on macOS (26.5.2) with a "Reconnecting to the internet" error. Comment by Erik_Nielsen September 11
and yes, the issue does not occur when the Dropbox app is not running. Appreciate your time on this.

in The desktop app freezes on macOS (26.5.2) with a "Reconnecting to the internet" error. Comment by Erik_Nielsen September 10
I’ve had the Mac Studio since June 2024. I’m not sure when the issue first occurred; it’s been bothersome for several weeks, I would say back to mid July. I have not reinstalled the app on that machine.

in The desktop app freezes on macOS (26.5.2) with a "Reconnecting to the internet" error. Comment by Erik_Nielsen September 10
Typically the CPU and RAM usage have been relatively low during these incidents. Any suggestions for rememdies?

in The desktop app freezes on macOS (26.5.2) with a "Reconnecting to the internet" error. Comment by Erik_Nielsen September 10
Many days before as well as today I've had several hours when it was basically impossible to use my computers with the Dropbox app running. Turning it off made it possible. Is there any data I can look for to provide when the problem is occurring?

in The desktop app freezes on macOS (26.5.2) with a "Reconnecting to the internet" error. Comment by Erik_Nielsen September 10
I did a Get Info in Finder on the Dropbox folder which says 79,719 items (103.3GB). However I don't know if that includes online only. I couldn't find a way within Dropbox to get that stat unless I am overlooking something. The M2 Studio is on ethernet, the Macbook Pro usually via wifi. I have a 2018 mac mini 8Gb of ram on…

in The desktop app freezes on macOS (26.5.2) with a "Reconnecting to the internet" error. Comment by Erik_Nielsen September 10
Are you saying Whatsapp is causing the problem? I have WA installed but not running. I rarely use it on my computers.

in The desktop app freezes on macOS (26.5.2) with a "Reconnecting to the internet" error. Comment by Erik_Nielsen September 10
I am having this issue. It's been going on for probably 6 weeks or so, seems to haven gotten worse in the last 2-3 weeks. I am glad to have found this thread. On two different computers: Macbook Pro M1 32GB ram MacOS Tahoe 26.6.2 Dropbox 270.4.3246. Using Dropbox File Provider. The Macbook Pro was bought about a month ago,…

in The desktop app freezes on macOS (26.5.2) with a "Reconnecting to the internet" error. Comment by Erik_Nielsen September 10