Ed — Dropbox Community

Hi all Just wanted to ping a message here to let you know this thread is being tracked and that I passed this on to our desktop team. Thanks for sharing your thoughts! Ed

in Bring back the green 'synced' checkmark in the system tray. Comment by Ed October 2017

Thanks for sharing this - I've passed it to our Android team

in Dropbox app for Android causing high battery usage Comment by Ed October 2017

Hey xsoft We're not 100% comfortable with this modified version of the client (and it could contain all sorts of things that we can't verify or support) so we took the link down to prevent any issues. Don't want to make it look like we're censoring content (I'm all in favor of workarounds to get things to work) but we also…

in Update behind socks proxy Comment by Ed October 2017

oh, I see. If you log on dropbox.com from another browser, will it still show you the message?

in Erroneous "Your Dropbox is full" message Comment by Ed September 2017

Hey there When did you start getting the message that your account is full? Was it just recently or did you always get that message?

in Erroneous "Your Dropbox is full" message Comment by Ed September 2017

Hey all This thread may interest you in regards to the 'hide recents' - https://www.dropboxforum.com/t5/Mobile/Previous-Dropbox-ipa-file-Downgrade-app/m-p/240403#M95

in How to Clear or Remove the Recent file list in mobile apps Comment by Ed September 2017

Hi @"senator12" I spoke to our support team and they recommended that you write them via http://www.dropbox.com/support with names of files that you see converting into jpg so they can investigate further. Again, I wish we could help more here but this will need a more throughout troubleshooting. Let me know once you have…

in Uploading RAW photos to Dropbox Comment by Ed September 2017

Hi all, A Dropbox response is long overdue here - I've been following this for months and I haven't gotten any positive feedback on whether this is happening. You're welcome to continue adding suggestions and feature improvement requests. I try to keep all product updates I can get info on…

in Add .dropboxignore directory to exclude folders without using selective sync Comment by Ed September 2017

Would you mind taking a minute of your time to fill out a survey sharing your experience using our Dropbox Community? You can access it here: http://bit.ly/2lNKIxT Thank you! [This thread is now closed. If you have a similar or new question, you can ask here:…

in I want to selectively sync my folders on my iPhone like I do on my desktop to save space on my phone Comment by Ed September 2017

Would you mind taking a minute of your time to fill out a survey sharing your experience using our Dropbox Community? You can access it here: http://bit.ly/2lNKIxT Thank you! [This thread is now closed. If you have a similar or new question, you can ask here:…

in Create new folder Comment by Ed September 2017

Hey @"LeonGeld" Sorry I'm just seeing this thread now. I'm reading through the comments and I'll try to summarize it to share with our internal teams. Shouldn't be hard to remove unused licenses!

in Deleting licenses Comment by Ed September 2017

Hey @"LiberGM" This is a pretty interesting workflow and I totally get your point (clients will be like "where are the previous comments I made?") and explaining that this is a new file and where the previous comments were may be just as painful as working on the iterations :) I'll send this feedback to our team behind…

in How to keep comments between versions? Comment by Ed August 2017

Hi @"jaidgossamer" Completely unrelated but somehow related :D You asked about the option to 'unmark' a post that was marked as a solution. You can do that (as long as you're the original poster (OP) or the author of the solution) by clicking on the ". . ." menu on the right of the post that was marked as a solution. Just…

in Pdf viewer in web browser Comment by Ed August 2017

Hi all, Thanks for the reports here. I just got an update from our desktop client team that a fix is being worked on as we speak. I'll let you know as soon as I find out more about the version containing the fix. Thanks!

in Refreshing screen on Excel and Word - Windows 7 Comment by Ed August 2017

Hi everyone, Are you still using Outlook? If so, are you interested in trying out a new Dropbox add-in we're working on for MS Outlook? You can read more about it here. Thanks! [This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the…

in How do I save Microsoft Outlook emails and folders to Dropbox? Comment by Ed August 2017

Would you mind taking a minute of your time to fill out a survey sharing your experience using our Dropbox Community? You can access it here: http://bit.ly/2lNKIxT Thank you!

in Windows 10 - Tray Icon Red Box with a white 1 in it Comment by Ed August 2017

Would you mind taking a minute of your time to fill out a survey sharing your experience using our Dropbox Community? You can access it here: http://bit.ly/2lNKIxT Thank you!

in Strange python API error Comment by Ed August 2017

Would you mind taking a minute of your time to fill out a survey sharing your experience using our Dropbox Community? You can access it here: http://bit.ly/2lNKIxT Thank you!

in Download option missing Comment by Ed July 2017

Would you mind taking a minute of your time to fill out a survey sharing your experience using our Dropbox Community? You can access it here: http://bit.ly/2lNKIxT Thank you!

in Uploaded photos are lower resolution? Comment by Ed July 2017

Would you mind taking a minute of your time to fill out a survey sharing your experience using our Dropbox Community? You can access it here: http://bit.ly/2lNKIxT Thank you! [This thread is now closed. If you have a similar or new question, you can ask here]

in How can I turn the sound off on notifications? Comment by Ed June 2017

Would you mind taking a minute of your time to fill out a survey sharing your experience using our Dropbox Community? You can access it here: http://bit.ly/2lNKIxT Thank you! [This thread is now closed. If you have a similar or new question, you can ask here:…

in drag and drop not working on Comment by Ed May 2017

Hi there - would you mind opening a support ticket with us here: https://www.dropbox.com/support so I can pass it on to our specialists to look into this? Thanks

in Mobile: Exporting: "Save to Camera Roll"-option not available Comment by Ed May 2017

Would you mind taking a minute of your time to fill out a survey sharing your experience using our Dropbox Community? You can access it here: http://bit.ly/2lNKIxT Thank you! [This thread is now closed. If you have a similar or new question, you can ask here:…

in Print Screen doesn't save screenshots to Dropbox anymore Comment by Ed May 2017

Would you mind taking a minute of your time to fill out a survey sharing your experience using our Dropbox Community? You can access it here: http://bit.ly/2lNKIxT Thank you! [This thread is now closed. If you have a similar or new question, you can ask here]

in Can I store files only on dropbox and not on my hard drive? Comment by Ed May 2017

[This thread is now closed. If you have a similar or new question, you can ask here]

in I haven't received my Samsung promotional space? Comment by Ed May 2017

Would you mind taking a minute of your time to fill out a survey sharing your experience using our Dropbox Community? You can <a href="http://bit.ly/2lNKIxT>access the survey here</a> Thank you! [This thread is now closed. If you have a similar or new question, you can ask here]

in Can I export my Dropbox Paper docs as PDF? Comment by Ed May 2017

Would you mind taking a minute of your time to fill out a survey sharing your experience using our Dropbox Community? You can access the survey here: http://bit.ly/2lNKIxT Thank you! [This thread is now closed. If you have a similar or new question, you can ask here]

in Ipad does not show files. Comment by Ed May 2017

Would you mind taking a minute of your time to fill out a survey sharing your experience using our Dropbox Community? You can access the survey here: http://bit.ly/2lNKIxT Thank you! [This thread is now closed. If you have a similar or new question, you can ask here]

in How do I join a Dropbox for Business team when I already have Dropbox running for all other clients? Comment by Ed April 2017

Would you mind taking a minute of your time to fill out a survey sharing your experience using our Dropbox Community? You can access the survey here: http://bit.ly/2lNKIxT Thank you! [This thread is now closed. If you have a similar or new question, you can ask here]

in Can I sync my WhatsApp to add automatically every picture that I receive to the Dropbox? Comment by Ed April 2017

Would you mind taking a minute of your time to fill out a survey sharing your experience using our Dropbox Community? You can access the survey here: http://bit.ly/2lNKIxT Thank you! [This thread is now closed. If you have a similar or new question, you can ask here:…

in Accidentally hid a file using the device's Properties and now I can't locate it. Comment by Ed April 2017

Ed Dropboxer

Comments